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Automotive messaging and consumer engagement leader ActivEngage has introduced Flip2txt, a call management service with a call-to-text transition feature designed to allow dealerships to provide “uninterrupted, people-powered inbound call support” and engagement for callers around the clock. “Flip2txt represents a significant step forward in the call management technology available for car dealerships today,” ActivEngage CEO […] [Read More]

Less than a month after going out on its own, Predian is introducing a new product. The provider of artificial intelligence and machine learning inventory management systems announced the launch of Talk to My Inventory, a large language model designed for improved inventory management reports. The company said the new model “revolutionizes how auto dealers […] [Read More]

Cherokee Media Group joined much of the automotive industry in Las Vegas last week for the conferences hosted by the American Financial Services Association, the National Auto Auction Association and the National Automobile Dealers Association. One of the primary tasks assigned to me and my esteemed colleague, Joe Overby, was to record episodes of the […] [Read More]

As the National Automobile Dealers Association prepared to open NADA Show 2024 in Las Vegas, a development surfaced back in Washington, D.C., that the organization cheered, too. Rep. Kelly Armstrong, a North Dakota Republican in the U.S. House of Representatives, introduced H.R. 7101, the FTC Redo Act, in response to the Federal Trade Commission’s recently […] [Read More]

vAuto has introduced Vehicle Intelligence 360, a new artificial intelligence-powered merchandising tool designed to automatically create interactive VDPs that enable shoppers to discover the unique value of each used vehicle with no effort required from the dealer. “Vehicle Intelligence 360 is a great example of how vAuto is yet again using technology to do the […] [Read More]

Automotive marketing technology company Dealer Alchemist has acquired AutoGo – formerly Dealer Venom – a provider of advanced automotive website platforms. In a news release, Dealer Alchemist said the centerpiece of the acquisition is AutoGo’s flagship product, the NEXUS automotive website platform, which will be a “pivotal offering” for Dealer Alchemist and AutoGo clients, promising […] [Read More]

Lexus took top honors in a study to measure the reputation and customer sentiment surrounding automotive brands. The luxury brand earned a “health score” of 95 out of 100 to edge Toyota (94) and BMW (91) for the No. 1 ranking on the 2024 Widewail Brand Scorecard, a study conducted by customer review and reputation […] [Read More]

Cox Automotive president of Inventory Solutions Grace Huang was named a Warren Young Fellow by the National Auto Auction Association during NAAA’s 2024 Total Access meeting Thursday in Las Vegas. The award, presented by NAAA president Eric Autenrieth, honored Huang’s “unparalleled service and dedication to advancing the wholesale auto auction industry and her commitment to […] [Read More]

Auction Academy’s latest class is headed for Big D. The eighth class of the leadership training program for professionals in the vehicle remarketing industry has completed two in-person sessions and three virtual training sessions, and is now preparing for a trip this month to Dallas, where the group will attend classes and make two site […] [Read More]