The job of a technician in an auto service business is no longer just about the car. It’s also about communicating with customers, but that’s not necessarily something techs have been trained to do. TruVideo aims to do something about that. The provider of AI-powered video and messaging communication technology has launched a new initiative […] [Read More]

Let’s review some notable events from 2011. The St. Louis Cardinals won the World Series for the 11th time, then 21-year-old Taylor Swift was named Artist of the Year at the American Music Awards, and Resolvion and Digital Recognition Network (DRN) started their partnership. The company offering repossession management services for major lenders and the […] [Read More]

While two other industry service providers recently celebrated a collaboration that goes back 15 years, MBSi and LocateSmarter announced a partnership that began on Tuesday. The relationship means DMV vehicle registration, location data, and valuable contact information will be integrated directly into RecoveryConnect. MBSi and LocateSmarter highlighted this partnership significantly expands the data currently available […] [Read More]

AutoPayPlus recently surveyed 2,000 automotive dealers and F&I executives who fear a growing “84-month trade-in cliff,” removing customers from the purchase cycle for too long and threatening future sales volume and dealer profitability. Well, first-quarter data about new-car financing from Edmunds showed how real that “cliff” likely is. Analysts determined extended contract terms reached a […] [Read More]

The revamp of PCMI’s leadership team continued this week with the hire of a new general counsel. It’s a move that surfaced after the provider of cloud-based administration software for F&I products and service contract programs appointed a new chief technology officer at the beginning of March and a new CEO at the start of […] [Read More]

Concluding our inaugural Industry Elite: The C-Suite honoree series is a conversation with Tony Rimas, who is vice president of global revenue at XPEL Inc. Rimas — an avid biker who swam and ran track & field and cross country in college — talks with Cherokee Media Group senior editor Joe Overby about a career […] [Read More]

One of the nation’s oldest dealerships has a new owner. Eich Motor Company, which includes Eich Mazda and Eich Volkswagen in Saint Cloud, Minn., has been acquired by David Luther and Luther Automotive Group from Linda Eich-Desjardins. Performance Brokerage Services, which represented the seller in the transaction, said Eich Motor Company is acknowledged as the […] [Read More]

Manheim Pennsylvania marked the start of the spring wholesale season with its largest event of the year: the annual Xtreme Spring Sale event and fundraiser. The event, in its 17th year, drew more than 3,000 dealers onsite and via Simulcast on March 19 to bid in the auto auction’s signature Highline, classic, specialty and 100 […] [Read More]

Nearly 150 vehicles that allegedly have gone through the wholesale market are part of a lawsuit filed last week by the Justice Department. The federal lawsuit is against S & K Towing, which is based in San Clemente, Calif., alleging that the company violated the Servicemembers Civil Relief Act (SCRA) by illegally auctioning vehicles owned […] [Read More]

Zanchin Automotive Group is honoring a longtime employee with a scholarship in his name to help educate the next generation of automotive professionals. The Woodbridge, Ontario-based dealership group has established The “Car-Man” Charisma Automotive Award, named for Carmen “Car-Man” Scaglione, who is retiring after almost 40 years with Zanchin Automotive. The scholarship will be presented […] [Read More]