Today, the typical vehicle buying process means that customers may spend hours building a relationship with a salesperson, only to be handed over to a business manager once they’ve finally worked out a deal. Plus, we know the wait time to get in front of a business manager can tank your customer’s experience. CARFAX Canada […] [Read More]

Vroom launched a new television commercial on Tuesday that features New York Knicks All-Star Julius Randle, but the online auto retailer also made a move this week that may be of interest to fans of the Houston Rockets, as well. First the new ad. The spot featuring Randle began airing Tuesday during local NBA games, […] [Read More]

Joyride Autos, which is online auction platform that provides a marketplace for “undervalued” cars, has brought on a former IAA executive as its first-ever chief product and technology officer. Hired for that role is John Krupnik, who was chief information officer at IAA for 14 years. “We’re the first mover in a market that historically has […] [Read More]

Yates Buick GMC, a family owned dealership near Phoenix with its roots in the used-vehicle industry, was impacted in the most significant way possible because of COVID-19. However, the Yates family is preserving to keep its franchised dealership successful. According to a news release, Whitney Yates-Woods recently became the dealer principal at Yates Buick GMC, […] [Read More]

For this episode of the Auto Remarketing Podcast, Cherokee Media Group president Bill Zadeits and senior editors Joe Overby and Nick Zulovich share a conversation. Not only did the trio give a glimpse of the engaging conversations on deck for Used Car Week that begins on Nov. 15 in Las Vegas, but Bill, Joe and […] [Read More]

The series of Auto Remarketing Podcasts featuring Dasceq founder and chief executive officer Abhishek Goel continues with a focus on how artificial intelligence (AI) can be the key ingredient in digital collections. Goel defines what AI is in connection with collections and the importance of training and support to use it properly. To listen to […] [Read More]

After launching its vehicle subscription service in four states, a Philadelphia-based startup now has more resources to grow. This week, GO announced that it has secured a $41 million round of financing led by Synterra Capital Management. According to a news release, this funding will enable the company to grow its fleet substantially and expand […] [Read More]

Industry collaboration is continuing to strengthen to combat online malfeasance. The Financial Services Information Sharing and Analysis Center (FS-ISAC) — a global cyber intelligence sharing community solely focused on financial services — recently announced that global cyber intelligence sharing among its member financial firms increased by 60% in the period from August 2020 to August […] [Read More]

Perhaps here’s something that both consumers and finance companies can take as a positive from COVID-19. Despite financial challenges brought forth by the pandemic, a new study from TransUnion indicated that 18.7 million U.S. consumers that entered a financial hardship program experienced an increase to their VantageScore 4.0 credit risk scores in 2020. [Read More]

The next chairman of the National Automobile Dealers Association hails from the same state as two of nation’s largest dealer groups — as well as this very publication. Mike Alford, president of Marine Chevrolet Cadillac in Jacksonville, N.C., was elected Tuesday by the NADA board to be the association’s 2022 chairman. Alford is NADA’s current […] [Read More]