Good customer relationship management requires good communication. Which is why dealership CRM DriveCentric’s latest partnership integrates GoTo’s artificial intelligence communications platform into its customer engagement platform. For GoTo, a provider of cloud communications and information technology, the integration expands a commitment to the automotive sector that began in earnest with its launch of GoTo Connect […] [Read More]

Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. He joins the Auto Remarketing Podcast to talk with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast Independent Automobile Dealers Conference and why it’s different than a traditional auto […] [Read More]

Auto dealers are living with the hangover from a decision millions of consumers made during the pandemic: they simply did not lease cars. When showrooms closed and supply evaporated, leasing rates fell sharply. That shortfall in originations from 2020 through 2022 created a mathematically predictable gap in off-lease volume that is hitting the wholesale market […] [Read More]

Vehlo’s Total Customer Connect and Dealerlogix platforms have been given Ford’s seal of approval. The fixed operations software and communications platforms have been selected as preferred partners to Ford dealerships nationwide in a partnership focused on Ford’s commitment to video multi-point inspections. Vehlo said Total Customer Connect and Dealerlogix allow dealerships to stay in contact […] [Read More]

Auto Remarketing is recognizing the 2026 Women in Remarketing honorees in the April edition of the magazine and will be posting Q&As with each of these outstanding leaders on the website. Next up, in alphabetical order by first name, is May Ou, who is vice president of merchandising at OPENLANE. The Women in Remarketing program is presented by […] [Read More]

Auto Remarketing is recognizing the 2026 Women in Remarketing honorees in the April edition of the magazine and will be posting Q&As with each of these outstanding leaders on the website. Next up, in alphabetical order by first name, is Maria Davila, who is remarketing services manager at Ally. The Women in Remarketing program is presented by Ally. […] [Read More]

At the NADA Show in February, Cars.com announced a pilot program for a new artificial intelligence video advertising system designed to automatically create “shopper-ready video assets” for dealership inventory. The first results from that program, which launched its first campaign in March, are now in. The car-shopping marketplace said its internal data showed it served […] [Read More]

PayNearMe recently announced Niall Hayes joined the company as chief development officer and executive vice president of engineering. The company is asking Hayes to lead its engineering organization and drive the platform’s ongoing evolution, with a focus on scaling its payments infrastructure, strengthening execution and advancing artificial intelligence-powered innovation. PayNearMe acknowledged Hayes arrived at a […] [Read More]

The March edition of CreditGauge from VantageScore showed the average VantageScore 4.0 credit score held steady at 701, reflecting continued consumer resilience amid elevated borrowing costs and broader macroeconomic uncertainty. Analysts explained in the report that the distribution of consumers across VantageScore credit tiers stayed largely stable, with a slight shift toward lower tiers. Year-over-year, […] [Read More]

Auction sales of electric vehicles climbed 46% in 2025 and continued along that trajectory in the first quarter. The full-year growth in 2026, however, could be even more significant, thanks to off-lease EV volumes nearly tripling in size, according to an AuctionNet report from the National Auto Auction Association. There were 159,280 EV sales at […] [Read More]