In a year that has made it difficult for auto dealers and manufacturers alike to maintain — much less gain — traction with consumers, vehicle residual value retention has been a critical area of performance. The economic stress imposed by a pandemic year has placed renewed consumer focus on value as they make long-term decisions in […] [Read More]

New-vehicle leasing still isn’t quite at the level seen before the pandemic started, according to data provided by Experian Automotive. During the first quarter of this year, Experian reported that 30.19% of all new-model deliveries were connected to a lease. In the second quarter with COVID-19 in play, analysts found that leasing softened to 25.81%. […] [Read More]

Kim Waterman, a former general manager for Manheim in the Southwest, is the new general sales manager for Richmond Auto Auction. Waterman started out as a dealer service manager in 2002 and eventually became general manager for Manheim in the Southwest. She served in various roles during her 18-year Manheim career. “We are very excited […] [Read More]

Since 2015, Wells Fargo has sponsored the donation of more than 40 payment-free vehicles, valued at more than $1 million, to combat-wounded U.S. veterans, Gold Star families and nonprofit organizations. “Empowering military and veteran communities to succeed financially is ingrained in Wells Fargo’s values,” Laura Schupbach, head of Wells Fargo Auto, said in a news release. […] [Read More]

Dealerships are currently experiencing a major shift when it comes to the use of technology within their business. From digital retailing to vehicle subscriptions to electrification, dealers are seeing a massive evolution in what their customers are looking for from them. COVID-19 has accelerated this change, giving consumers a taste of what it is like […] [Read More]

Alliance Auto Auction has promoted Christina Thomas to general manager of the Alliance Waco location, noting that she has been in the auction business since starting as a temporary employee for ADESA in 2005. Soon after starting with ADESA, Thomas was promoted to a district tele-sales supervisory role. She went on to serve as a […] [Read More]

KAR Global chief executive officer Jim Hallett did not mince words Tuesday when sharing his concerns about the return of in-person auto auction sales with cars running through lanes, urging the industry to take greater responsibility for safety amid COVID-19. During a sponsored episode of the Auto Remarketing Podcast, Hallett began by expressing his concern […] [Read More]

The Financial Data Exchange (FDX) is closing the year with its latest release that includes a myriad of technical standards and updates to the existing specification that have now been launched into the financial services marketplace. “FDX’s fall release is another milestone and proof point of how FDX continues to deliver on its promise to […] [Read More]

FICO learned of two upbeat developments this week. First, FICO was named a leader by Forrester Research because the firm “leaves no decisioning stone unturned.” Then, FICO said it received official notification from the U.S. Department of Justice, Antitrust Division, regarding a matter that surfaced in the spring when the pandemic began to take hold. […] [Read More]

This week, TCN made what it called a “substantial donation” to the Utah Food Bank on behalf of their clients that use its cloud-based call center technology for contact centers and collection agencies. Since COVID-19 has had a significant impact, TCN said it felt the need to help this holiday season by donating funds to […] [Read More]