Manheim is piloting the return of running vehicles through auction lanes. The company announced Thursday afternoon that it will begin this pilot Tuesday at Manheim Nashville, with Manheim Daytona Beach to follow suite Wednesday. Manheim said in a news release that it arrived at this decision, “after the company became more confident with its phased-in, […] [Read More]

As part of Auto Remarketing's 2020 Best Auto Auctions to Work For program, we are featuring Q&As with leaders from some of the honorees.  Next up is Michael Waterman, chief sales officer at ACV Auctions, one of this year's honorees.  That Q&A, available to CMG Premium subscribers, can be found below. Auto Remarketing: Workplace safety has been a […] [Read More]

A firm that was supposed to pull funds from contract holders’ bank accounts and deliver the money to auto-finance companies entered into a consent order with the Consumer Financial Protection Bureau this week. And in a twist, the penalties levied by the CFPB against the company might not be completely delivered. Here’s what has happened, […] [Read More]

The record streak continues for Hyundai Canada’s H-Promise certified pre-owned program. Its dealers moved 1,207 CPO units last month, which was the program’s best October ever. Hyundai has now gone five consecutive months with CPO sales representing a high for that respective month, said Charles Plewes, who is the company’s manager of CPO and remarketing. […] [Read More]

Westlake Financial senior vice president of collections Brian Renfro knew his team was facing an incredible challenge. TransUnion’s industry-wide data showed the percentage of auto-finance contracts in financial hardship quickly rose as the pandemic intensified, jumping from 0.64% in March to 7.20% in June. Renfro understood his servicing team needed a solution that could ensure […] [Read More]

Byrider gave something a little more valuable than just candy this Halloween. This week, the chain of buy-here, pay-here dealerships announced it donated $10,000 for Riley Hospital for Children through its annual Race For Riley, held on Saturday at New Castle Motorsports Park in New Castle, Ind. The Halloween event marked the 17th year Byrider […] [Read More]

With five apiece, Honda and Toyota each received the most model-level awards for resale value as the J.D. Power 2020 U.S. Resale Value Awards recognized the best resale value across 25 model-level vehicle segments following three years of ownership. Honda and Toyota were followed by Lexus with four model-level awards and Chevrolet and Dodge, which […] [Read More]

Dealerships began November coming off a month of softer retail demand, but Black Book said most dealers are reporting it as typical seasonal softening. Black Book also mentioned that retail inventory levels currently sit about 12% lower than the start of the year. With prices cooling like the weather, are dealers stocking up on units […] [Read More]

The number of franchised dealer reviews over four stars has grown as a percentage of all reviews. According to a study from auto industry online reputation services company Friendemic, the number of positive reviews grew from January 2017 through August 2019. Negative reviews have dropped below 13% of total reviews. In a blog post titled, […] [Read More]

Hoping to bring happiness to educators and first responders amid their workday, the Jim Ellis Buick GMC Mall of Georgia team, along with vice president Stacey Ellis, recently delivered 171 meals for the Gwinnett County Sherriff’s Office, Gwinnett County Fire Department Station 24 and teachers at Buford Elementary. The team placed meals inside a GMC […] [Read More]