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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

Open Lending now part of CUNA as associate business member

credit union
Monday, Nov. 27, 2023, 11:10 AM
SubPrime Auto Finance News Staff
Open Lending recently joined the Credit Union National Association (CUNA) as an associate business member. As a CUNA member, the provider of risk analytics solutions for financial institutions said it will elevate the credit union movement through industry advocacy and ... [Read More]

FTC sending next installment of consumer payments from $8.8M Napleton settlement

FTC outlines 3 goals for improved digital economy
Monday, Nov. 27, 2023, 11:09 AM
SubPrime Auto Finance News Staff
Last week, the Federal Trade Commission said it began to send a second round of payments totaling more than $857,000 to consumers who were harmed by Illinois-based Napleton Automotive Group’s “junk fees” and discriminatory practices. The FTC and the state ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
Read More

Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
Read More

How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
Read More

Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
Read More

Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

PODCAST: Gauging client mood with Allied Solutions

Podcast
Wednesday, Nov. 22, 2023, 10:39 AM
SubPrime Auto Finance News Staff
Allied Solutions executive vice president and chief growth officer Mark Bugalski spent some of his time during Used Car Week for this episode of the Auto Remarketing Podcast. Bugalski responded when asked to describe the beverage company clients might be ... [Read More]

PODCAST: Talking ‘junk fees’ with Hudson Cook’s Patty Covington

Podcast
Wednesday, Nov. 22, 2023, 10:39 AM
SubPrime Auto Finance News Staff
Hudson Cook partner Patty Covington is embarking on a new series with the Auto Remarketing Podcast, discussing compliance and other matters associated with auto finance. A former Women in Auto Finance honoree, Covington tackles a topic that’s been a lightning ... [Read More]

PODCAST: 1-on-1 with Rockwood Recovery owner Jennifer Liagre

Podcast
Wednesday, Nov. 22, 2023, 10:35 AM
SubPrime Auto Finance News Staff
Jennifer Liagre, owner of Michigan-based Rockwood Recovery and one of this year’s Women in Collections and Recoveries honorees, spent some time for this episode of the Auto Remarketing Podcast immediately after being on stage with other award winners at Used ... [Read More]

Experts spot negative auto-finance readings not seen in 17 years

Tuesday, Nov. 21, 2023, 10:29 AM
SubPrime Auto Finance News Staff
For the first time in the history of Used Car Week, the workshops and panel discussions focused on repossessions were some of the highest-attended portions of the entire event, which unfolded earlier this month. In some instances, demand for repo ... [Read More]

CFPB hits Toyota Motor Credit with $60M penalty for refund & credit reporting misconduct

toyota store
Monday, Nov. 20, 2023, 11:13 AM
SubPrime Auto Finance News Staff
The Consumer Financial Protection Bureau (CFPB) made serious allegations against Toyota Motor Credit Corp., and ordered the captive on Monday to pay $60 million in consumer redress and penalties. The bureau said Toyota Motor Credit received these penalties for operating ... [Read More]

Tekion & Service Payment Plan partner to boost dealer success in F&I

Friday, Nov. 17, 2023, 10:38 AM
SubPrime Auto Finance News Staff
Tekion wants to make F&I easier for dealerships to complete while generating more potential profit. This week, the provider of a cloud-native platform serving the entire automotive ecosystem, announced a partnership with Service Payment Plan (SPP), a provider of 0% ... [Read More]

Allied Solutions’ latest partnership to help credit unions in capital markets

Friday, Nov. 17, 2023, 10:37 AM
SubPrime Auto Finance News Staff
This week, Allied Solutions further expanded its industry relationships and portfolio of growth-focused solutions for credit unions. The latest partnership is with Rhyze Solutions, a newly formed credit union service organization (CUSO) to support lending and capital market operations. Allied ... [Read More]

COMMENTARY: 34% of dealers still lost concerning certain key components of Safeguards Rule compliance

BHPH evolution: Key to success in a recovering auto industry
Wednesday, Nov. 15, 2023, 03:58 PM
Ken Hill, 700Credit
Over the last few years there has been plenty of chatter about the new Safeguards Rule that went into effect earlier this year. As has been widely reported, the law requires auto dealerships to obtain clear and informed consent from ... [Read More]

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