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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

6 agencies form Acrisure Protection Group

Monday, Jun. 5, 2023, 11:36 AM
SubPrime Auto Finance News Staff
Late last week, Acrisure, which combines people and high tech to deliver an array of products including insurance, reinsurance and  cyberservices, announced the formation of the Acrisure Protection Group. The group is designed to be a full-service finance and insurance ... [Read More]

Experian: Stronger credit consumers opting for shorter terms

Thursday, Jun. 1, 2023, 11:42 AM
SubPrime Auto Finance News Staff
It’s not uncommon for consumers with softer credit scores to seek the longest contract terms possible to get a manageable monthly payment. Conversely, Experian is seeing consumers with strong credit scores ask for shorter terms to offset rising interest rates. ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
Read More

Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

FTC acknowledges regulatory petition involving spot deliveries

FTC picture
Wednesday, May. 31, 2023, 12:00 PM
SubPrime Auto Finance News Staff
Spot deliveries now are back on the radar of federal regulators. The Federal Trade Commission acknowledged on Wednesday and began the request for comment process involving a petition it again received from six consumer advocates to create regulation involving what ... [Read More]

CFPB hands OneMain $20M penalty involving personal loan business

CFPB building_3_0_0
Wednesday, May. 31, 2023, 11:58 AM
SubPrime Auto Finance News Staff
OneMain Financial is being penalized by the Consumer Financial Protection Bureau (CFPB) for its infractions the regulator found associated with its personal loan business. The CFPB announced on Wednesday that OneMain — which also has a notable subprime auto finance ... [Read More]

Protective Asset Protection rolls out training schedule for remainder of 2023

training
Thursday, May. 25, 2023, 03:03 PM
SubPrime Auto Finance News Staff
Protective Asset Protection recently expanded its F&I professional development program for dealers, with added in-person and online curriculum and an additional new team member for its training team. Protective’s training team created an advanced class for F&I Skills. As the ... [Read More]

Mandatory ELT processing gaining momentum

Thursday, May. 25, 2023, 11:45 AM
SubPrime Auto Finance News Staff
Cox Automotive senior director of government affairs Sarah Hunsicker gave both historical background and forward-looking perspectives about electronic lien and title (ELT) processing, which is now mandatory in 13 states. Hunsicker recapped in a company podcast with Deshaun Sheppard, a ... [Read More]

NAF Association emerges strong after nearly 3 years of change

AutoCanada Announces Board Appointments
Wednesday, May. 24, 2023, 09:04 AM
Nick Zulovich, Senior Editor
The National Automotive Finance Association began to navigate challenges triggered by COVID-19 like literally the rest of the world in March 2020. Then, matters became tremendously more complicated 15 months later when the only executive director the NAF Association ever ... [Read More]

Tom Hudson named first recipient of Jack Tracey Pinnacle Award

Tuesday, May. 23, 2023, 11:01 AM
SubPrime Auto Finance News Staff
Tom Hudson might not be practicing consumer finance law on a daily basis nowadays, but accolades continue to be given to the founding partner of Hudson Cook. On Tuesday, the National Automotive Finance Association announced that Hudson has been named ... [Read More]

Messages from Truist & Westlake illustrate wide-ranging state of auto financing

money-key
Monday, May. 22, 2023, 11:06 AM
Nick Zulovich, Senior Editor
Messages obtained by SubPrime Auto Finance News during the past couple of days perhaps illustrate how wide-ranging the auto finance landscape currently is. On Friday, Cherokee Media Group received an anonymous tip that Truist Bank and Regional Acceptance were set ... [Read More]

24 state AGs send amicus brief to Supreme Court, supporting CFPB

legal analysis
Friday, May. 19, 2023, 11:33 AM
SubPrime Auto Finance News Staff
A coalition of 24 attorneys general threw their support behind the Consumer Financial Protection Bureau this week, submitting an amicus brief to the Supreme Court The group is urging the court to overturn a decision by the U.S. Court of ... [Read More]

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