This Month's Focus
Artificial Intelligence
Following beta test with 700 dealers, vAuto rolls out Test Drive to evaluate tools & provide feedback
Auto Remarketing Staff
Dealerships often provide test drives for potential buyers considering a used vehicle, so vAuto is doing the same thing for its dealer clients. On Friday, the Cox Automotive provider of inventory management and pricing solutions announced availability of vAuto Test Drive for dealers to preview and test emerging product innovations and provide feedback before broad […] [Read More]
STELLA Automotive AI hires new VP of operations
Auto Remarketing Staff
This week, STELLA Automotive AI appointed Jennifer Powell as its new vice president of operations, bringing more than two decades of leadership experience in operations, business transformation, program management, and organizational excellence. Powell most recently served as executive vice president of program management and operations with MRM. In her new role, Powell will oversee STELLA’s […] [Read More]
AI best practices for auto auctions
Kenya McCullum, Correspondent
Using artificial intelligence models can go a long way toward helping auto auctions exponentially increase productivity as they save money on some parts of their operations. But to reap these benefits, companies have to use the technology in the right ways. The following are some AI best practices that help users get the most out […] [Read More]
How auto auctions are leveraging AI
Kenya McCullum, Correspondent
There’s no doubt that AI is everywhere these days — and across all industries, organizations are looking for ways to best take advantage of the technology. Auto auctions are no exception, and companies have made AI part of their business in numerous ways. The following are some examples of how AI is changing the way […] [Read More]
Experian ID & fraud report highlights trust gap still separating consumers & businesses
Auto Fin Journal Staff
Experian chief innovation officer Kathleen Peters explained it this way. Our digital world is “a clear convergence between consumer expectations and business priorities.” Experian recently released its 11th annual Identity and Fraud Report, highlighting how artificial intelligence is transforming the digital economy while simultaneously creating new opportunities for fraud. The findings point to a growing […] [Read More]
Former Chicago Fed data scientist champions 2 projects involving credit decisions & AI
Auto Fin Journal Staff
A former data scientist at the Federal Reserve Bank of Chicago has launched a new project aimed at changing how credit scoring is done in a world with artificial intelligence and machine learning. Chris Lam is the founder and CEO of Epistamai, an AI startup doing research on algorithmic bias in credit underwriting. Lam also […] [Read More]
Pied Piper launches 2 new dealership performance monitoring & alert programs
Auto Remarketing Staff
The monthly report has been the dealership cadence for decades. Pied Piper Management Co. wants to bring the information tempo into the present with the launch of Sales Lead Handling Effectiveness (LHE) and Service Scheduling Effectiveness (SSE). They’re subscription programs that use technology to make continuous monitoring and proactive alerts practical and affordable, measuring customer […] [Read More]
PromptPath uses AI to help dealers make phone calls (between actual humans) more effective
Auto Remarketing Staff
A trio of veteran automotive technology executives — Jason Barrie, Amit Maheshwari and Max Steckler — have teamed up to launch PromptPath, an artificial intelligence-enabled person-to-person conversation platform for the auto industry. The new platform aims to help sales, F&I and BDC teams at dealerships with customer conversations, using AI to provide real-time prompts, customer […] [Read More]
Cox Automotive dealer survey: 82% use AI but ‘still early in the journey’
Auto Remarketing Staff
Brian Wieland, who is senior director of used vehicles at Van Horn Auto Group, might have summarized dealerships’ necessary journey from dot matrix printers in the finance office to tools based on artificial intelligence. “AI is no longer something we are testing. It has become part of how we operate every day,” Wieland said in […] [Read More]
PODCAST: Matt Babcock of Wolters Kluwer on how digital transformation continues to gain steam in auto financing
Auto Fin Journal Staff
Matt Babcock, who heads up digital lending product strategy for Wolters Kluwer, returned for another visit on the Auto Remarketing Podcast. Wolter Kluwer recently released its latest quarterly Auto Finance Digital Transformation Index. Babcock recapped the sustained upward trajectory the industry continues to travel along with how else artificial intelligence can boost auto financing. Listen […] [Read More]
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