There are four core values at DAA Northwest, says Mitzi VanVoorhis, the director of marketing at McConkey Auction Group, of which the Spokane, Wash., auction is a member. Those are: integrity, excellence, professionalism and fun. “These values are listed in order of importance, and learning about them is part of every new employee’s orientation process. […] [Read More]

After crunching the numbers on more than 2,000 Volkswagen and Audi models eligible for the VW Dieselgate settlement, online auto marketplace Instamotor found that the average age for these cars is four years, with an average of 95,203 miles on the odometer. The average buy-back these cars would be eligible for is $21,205, with the […] [Read More]

The dog days of summer turned out to be the most difficult stretch of the year so far for lease approvals. Swapalease.com reported vehicle lease credit applicants registered a 57.7 percent approval rate for August — the lowest rate the market has seen in 2016 and also the lowest rate for the month of August in […] [Read More]

More car shoppers are using social media during their search, but a small number find the information there to be particularly influential. According to J.D. Power’s 2016 New Autoshopper Study, 22 percent of internet car shoppers use a social media site as a source during their search. That’s up from 16 percent in 2015. But […] [Read More]

If you’ve got customers who are interested in a new Nissan Maxima or maybe a Volvo S60, take note: It may make more sense for them to buy a lightly used model. A study from iSeeCars.com has identified models that cost significantly less at as a 1-year-old model versus new — to the tune of up to […] [Read More]

With September’s arrival, the many signs that fall is fast approaching surround me. Leaves changing color. Kids returning to school. Days getting shorter. Winds becoming cooler. Another football season kicking off. Fall’s arrival also brings to a close the hot summer selling season for car dealers. As temperatures begin to drop, used-vehicle sales typically begin […] [Read More]

For much of the summer, Re3 Conference panel discussion moderator and Intellaegis president John Lewis has been dissecting the debt collection regulation proposal released by the Consumer Financial Protection Bureau. Lewis compiled a three-segment blog series on Intellaegis’ website, portions of which are on tap to be discussed during this week’s episode of Used Car […] [Read More]

NextGear Capital UK has opened NextGear House, a new and significantly larger office located next to the company’s former headquarters in Chester. The move comes as a result of rapid business growth since the company opened its UK headquarters in 2014. The UK business has a customer base of nearly 1,000 used vehicle dealers, which […] [Read More]

New research from Carfax indicates a sizable number of previously flooded vehicles are on the road or up for sale in the U.S. More than 271,000 cars reported as flood damaged by a state’s department of motor vehicles, insurance companies or other entities are back in use. That’s a nearly 30-percent increase from 2013, Carfax said. […] [Read More]

Autotrader senior analyst Michelle Krebs scanned several recent headlines, which included a Volkswagen engineer pleading guilty for his role in a conspiracy to cheat U.S. emissions tests as well as Wells Fargo agreeing to a record fine from the Consumer Financial Protection Bureau. Krebs then arrived at a succinct conclusion. “The feds are cracking down […] [Read More]