Despite record numbers of new vehicles rolling over the curb as leased models, Black Book Lender Solutions discovered a large number of auto finance companies say they don’t leverage residual data for their portfolio. The findings arrived despite the majority of finance companies admitting that portfolio risk assessment and remarketing remains at the top of their […] [Read More]

In what could be an ominous development for the used-vehicle department down the road, J.D. Power and LMC Automotive indicated that they have never seen franchised dealers slap as much cash on the hood as they are seeing this month to keep new metal turning. Analysts reported on Monday that incentive spending thus far in […] [Read More]

When Manheim Houston general manager Eddie Pope described what makes this cog of the company’s wholesale machine run well, his responses often contained an underlying sports theme. Pope first stated that communication is the No. 1 priority. “If the lines of communication are open, I can build, motivate and guide my team towards achieving our […] [Read More]

Being one of Manheim’s smaller locations in terms of personnel size, perhaps dissention could fester quickly in a group that consists of 35 full-time and part-time members. To curtail any negativity that might arise, Manheim El Paso general manager David Aguilar pinpointed respect as his No. 1 management priority. “We respect and value all team […] [Read More]

At Manheim Statesville, it really comes down to the value of the individual. “We have worked hard to cultivate an atmosphere where individuals genuinely value and trust one another,” said general manager Ellie Johnson. “We foster open, honest and direct communication. “These intentional areas of focus allow our employees to experience an environment where they […] [Read More]

For Mark Willey, general manager of Manheim Tampa, a grateful GM makes for satisfied employees. “I thank our team for what they do each and every day,” said Willey, who oversees 124 full-time and 81 part-time employees. “I make an effort to explain that what they do is very important to our success as a […] [Read More]

Robert Zakaib may be the general manager of Manheim Palm Beach, but that doesn’t mean he’s above his employees. “I am part of the team, and therefore, I do not ask my team to do anything that I wouldn’t do or haven’t done,” he said. “I work to create a fun and most importantly safe […] [Read More]

For Manheim Orlando general manager Butch Herdegen, it’s all about leading by example. “My motto is ‘speed of the boss equals speed of the crew,’” he said. For his crew of 365 team members, Herdegen makes it a point to lead by example and to work with employees to understand each of their perspectives. “We […] [Read More]

You might say San Antonio Auto Auction’s success starts with a smile. “Positivity is contagious and spreads through our words and attitudes,” said general manager Brandon Walston. “So when we come into work, a smiling face or friendly comment fosters an encouraging and positive environment for not only our employees but our dealers, consignors and […] [Read More]

Whether it’s ensuring a positive and productive workplace or enabling employees to feel empowered, State Line Auto Auction knows that power comes from its people. “When a work environment is fun and inviting, people do their best work,” the Barber family, which has run the New York state auction since 1981, said in its responses […] [Read More]