Edmunds announced Monday that its Five Star Dealer Awards have recognized over 350 car dealers nationwide for their outstanding customer satisfaction ratings. This year, 25 dealers were also selected to receive Edmunds’ Five Star Premier Dealer designation for receiving the highest overall satisfaction ratings. “Car shopping is a daunting task for many, but finding the […] [Read More]

Last fall, a robust research project involving Cox Automotive and Hireology uncovered how much personnel turnover costs dealerships as well as what characteristics stores should seek in new employees. Now, the National Automobile Dealers Association is strengthening its efforts to help dealerships stabilize and strengthen their human resources. On Friday, the NADA Foundation’s Board of […] [Read More]

The newest dealer survey from KeyBanc Capital Market showed the opening month of 2018 was a fruitful one for dealerships’ used-vehicle departments. According to the results shared Friday, the majority of respondents — 75 percent to be exact — continued to report increasing used-vehicle sales in January. “We are anticipating a low single-digit used-car volume […] [Read More]

As part of our annual special issue honoring The Best CPO Dealers in the USA, Auto Remarketing shared the respective top 10 certified pre-owned sales leaders for a wide array of automakers. In addition to the lists of CPO leaders, which were based on full-year 2017 sales, we also connected with many of these dealers […] [Read More]

Hyundai Motor America announced Wednesday that it has begun launching vehicles for sale on Carfax Used Car Listings. Along with access to a free Carfax Report with every Hyundai Certified and non-certified vehicle, online shoppers who visit Carfax.com can now choose to see only Hyundai CPO vehicles in their search results. “Our certified program has grown significantly […] [Read More]

It has now been seven straight years of record certified pre-owned vehicle sales, according to Autodata Corp. To recognize the dealers leading the CPO car business, Auto Remarketing presents our annual special section honoring The Best CPO Dealers in the USA. As part of the Feb. 15 issue of Auto Remarketing, we reached out to automakers […] [Read More]

At the 31st North Carolina International Auto Expo in Raleigh, where the Wake County New Vehicle Dealers Association showed off the latest hybrid, electric, SUV, compact and luxury models — Auto Remarketing caught up with Toyota’s East Coast communications manager Corey Proffitt and district training manager Rusty Foster. Proffitt highlighted what Toyota focused on when designing the latest features the […] [Read More]

Certified pre-owned vehicle sales edged up by 0.4 percent in February, keeping the year-to-date sum ahead of 2017 through two months of the year. According to Autodata Corp., there were an estimated 212,116 CPO sales last month, compared to 211,225 certified sales in February 2017. Through two months, year-to-date sales of 415,139 are up 2.7 […] [Read More]

Group 1 Automotive recently announced Mercedes-Benz and Smart franchise acquisitions from U.K.-based Robinsons Motor Group. The dealer group has also appointed Darren Guiver to serve as its U.K. operations managing director, a move that was effective Thursday. The company acquired three smart franchises and five Mercedes-Benz franchises. During Group 1’s quarterly conference call on Feb. 8, the […] [Read More]

Lithia Motors continues to add more stores to the dealer group near locations already in the company’s portfolio. Within days of announcing an acquisition near Pittsburgh, Lithia said on Thursday that it has acquired six marquee stores from Prestige Family of Fine Cars in Bergen County, N.J., including a BMW, Mini, Mercedes-Benz, Toyota and two […] [Read More]