Of the 2,600 Chrysler, Jeep, Dodge, Ram and FIAT dealerships in the U.S., Fiat Chrysler Automobiles announced that 387 earned certification as 2017 Customer First Award for Excellence winners for providing exceptional sales and service experience. FCA said it created the award with its dealer partners and J.D. Power to improve sales and service experience, […] [Read More]

Penske Automotive Group has sealed the deal on its CarShop acquisition. The dealer group said in a news release Thursday it has completed its purchase of the U.K. used-car retailer. Penske expects CarShop to pull in about $340 million in annual revenue, and estimates accretion at $0.07 to $0.09 per share annually. Penske announced in […] [Read More]

Lithia Motors produced an 11-percent gain in same-store used-vehicle retail sales during both the fourth quarter and for the full year, according to the dealer group’s recently released financial statement. The company said it turned 28,715 used vehicles during Q4 and 113,498 used units during the calendar year, which represented year-over-year gains of 19.6 percent […] [Read More]

To conclude coverage from the Best CPO Dealers in the USA issue of Auto Remarketing, we share some certified pre-owned strategy from the top-selling Toyota CPO dealer as well as insight from a Volvo store that made the cut. Starting with Toyota, Auto Remarketing asked how dealers can increase CPO awareness among consumers, and which […] [Read More]

On Thursday, CarMax celebrated the grand opening of the company’s largest multi-purpose location on the West Coast to drive both its wholesale and retail businesses. Located in in Murrieta, Calif., the company said CarMax Murrieta will serve as a reconditioning hub that will feed inventory to several of its stores in southern California. The location […] [Read More]

A record 22.8 percent of franchised dealers’ used-car sales last year were certified pre-owned vehicles, according to an Edmunds report, and there were also a record 2.6 million CPO cars sold last year. But where do certified sales go from here?  That’s not quite certain at this point, although signs would suggest there's potential for […] [Read More]

In the years following the recent recession and new-car sales decline, used-car supply was in a pinch. So finding cars for certified pre-owned programs often proved to be challenging. Dealers had to get creative to find CPO-worthy vehicles for their lots. However, used-car supply — like new-car sales — has rebounded in a big way […] [Read More]

As used-car inventories increase, so does the opportunity for dealers to educate car buyers about the benefits of certified pre-owned vehicles and drive them to consider a CPO purchase they wouldn't have sought on their own. As part of our Best CPO Dealers issue of Auto Remarketing, we looked into how dealers might educate a customer who […] [Read More]

With used-car supply increasing in recent years, having the right inventory in stock at the right time for certified pre-owned buyers depends on dealers keeping current consumer demand in mind when purchasing inventory. As part of our Best CPO Dealers issue of Auto Remarketing, we asked top-selling dealers in the Nissan CPO program how CPO sourcing […] [Read More]

An exceptional CPO buying experience could just be what some consumers need to seriously consider the new option next time around. For our Best CPO Dealers issue, Auto Remarketing asked some of the top Kia dealers in the CPO space how they provide a “like-new” experience to certified pre-owned customers. “For us providing a like new […] [Read More]