When buying a vehicle, people basically have three options: new, non-certified used or certified used. While everyone knows what a new vehicle is, many people are unsure of the differences between a certified and non-certified used vehicle, and the pros and cons of each. Savvy buyers look for the certified pre-owned (CPO) label, and dealers […] [Read More]

Certified pre-owned sales continue to climb and hit records. And used-car inventories are getting younger at franchised dealerships, with 58 percent of their used-car inventory in the second quarter at 3 years old or newer, according to Edmunds.com. In its Q2 2016 Used Vehicle Market Report, Edmunds said 22.6 percent of franchised dealers’ used-car sales in the second quarter […] [Read More]

Rapid Recon founder and chief executive officer Dennis McGinn pinpointed what he called five common mistakes that go undetected and unresolved in vehicle reconditioning that can cost dealers gross margin and erode their ability to be more competitive. “As the industry tightens over the months ahead, fixing these five broken processes now will increase reconditioning’s […] [Read More]

Security breaches can devastate a business, and dealerships — with their cast stores of customer information — are no exception. Citing data from a recent survey conducted by Osterman Research, Helion Technologies announced that 75 percent of small businesses have experienced security breaches in the last 12 months. The findings were published in a July report […] [Read More]

The National Automobile Dealers Association said thousands of store employees have suffered devastating losses from the recent flooding in Louisiana where storms left more than 20 inches of rain in some places. In light of NADA officials stressing that the need for financial assistance “is great and will last for many weeks to come,” the […] [Read More]

According to a recent study by the Sierra Club, electric vehicles are not widely available on most lots. The demand is there, but the study informs that dealerships are not keeping electric vehicles in inventory, salespeople are not prepared and educated to talk about them, or the vehicles are not charged or unavailable for a test drive. […] [Read More]

April through June represented the best second quarter ever for certified pre-owned sales, according to Edmunds.com, which said dealers sold 678,169 CPO units. This beat year-ago figures by 2.6 percent.  Used-car inventories are getting younger at franchised dealerships, cars are coming off lease and CPO sales continue to break records.   Certified has become a bigger part […] [Read More]

 Asbury Automotive Group said through social media accounts earlier this week that the head of its Q auto program, Casey Coffey, will also take on the role of national used-car director for the dealer group. Coffey will continue to lead the Q auto program, which includes standalone used-car retail stores. “Casey is a proven leader […] [Read More]

In the latest installment of the annual Power 300 issue of Auto Remarketing, we go behind the scenes with some of the leading companies in the used-car space and their top executives with a few Q&A features. Next up in this series is  Bill Eager, vice president of the dealer business unit at Carfax.   Auto Remarketing: Carfax has broadened its […] [Read More]

In the latest installment of the annual Power 300 issue of Auto Remarketing, we go behind the scenes with some of the leading companies in the used-car space and their top executives with a few Q&A features. Next up in this series is Tom DeLuise, the national Toyota Certified and Rent A Car sales and operations manager at Toyota Motor Sales, U.S.A. […] [Read More]