Federal regulators not only are suing Volkswagen; now members of its franchised dealer network are taking action. Three family-owned Volkswagen dealers filed a class action against the automaker on Wednesday stating that the OEM intentionally defrauded dealers by installing so-called “defeat devices” in its diesel vehicles, and separately carried out a systematic, illegal pricing and […] [Read More]

Readers who follow me in this periodical or by viewing my LotParty inventory learning shows know my hot buttons — forget “set and forget” pricing, never neglect to enrich online vehicle descriptions, and always respect the shopper by loading up lots of high-quality, 360-degree walk-around photos of every unit you market online.  Those are all […] [Read More]

Online auto retailer Carvana ventured into its third market in Florida on Tuesday, adding Tampa, Fla., to its list of places the company can reach consumers in the Sunshine State. With the launch of operations in Tampa, Carvana now can offer free, next-day delivery to anyone within 100 miles of the city. In total, the […] [Read More]

Toyota Certified Used Vehicles, as it turns out, is celebrating more than just its 20th anniversary in April. The CPO program — along with those at eight other brands, for that matter — just posted its best sales month of all time, according to Autodata Corp. And so did the overall industry.  As for Toyota, […] [Read More]

Victor O. Schinnerer & Co., a leading underwriting manager, launched on Monday what’s being called a new dealer open lot insurance program. The program is available to dealership clients and can provide coverage for owned inventory held for sale. The program, offered on non-admitted paper, is provided by a panel of Lloyd’s Syndicates backed by […] [Read More]

The certified pre-owned market was a popular topic during press conferences at the NADA Convention & Expo and in on-site interviews throughout the show. The news that came out Monday afternoon further cements why: CPO sales have never been higher than they were last month. According to Autodata Corp., there were 243,957 certified sales in […] [Read More]

As the organization often does leading into its annual convention, the National Automobile Dealers Association made a sizeable contribution to a charity within the host city. Leading up to the NADA Convention & Expo in Las Vegas, the dealer body donated a new delivery van valued at $52,000 to Three Square Food Bank. “We are […] [Read More]

Coinciding with the NADA Convention & Expo, Black Book formed a distribution agreement with ProMax, which the companies think will help expand the footprint of the new Bullseye Prospecting turnkey platform for dealer marketing campaigns. Under the agreement, the companies explained ProMax will market the Bullseye Prospecting platform to its network of dealers throughout the […] [Read More]

The unintended consequence. That’s what Jeff Carlson, the 2016 chairman of the National Automobile Dealers Association, said NADA is trying to prevent through its policy work in Washington, D.C. The Colorado Ford and Subaru dealer said many of the federal government’s regulatory and policy moves related to the car business have good intentions, but could […] [Read More]

So, how do you make your certified pre-owned cars and operations stand out? At Prestige Volvo, digital is key. As part of our Best CPO Dealers in the United States edition this winter, we reached out to Prestige Volvo — ranked second on the automaker’s list of top certified dealers in 2015 with 337 sales — to get its […] [Read More]