Though many would consider odometer rollbacks to be a consumer issue, data reported by Carfax on Monday suggests that rollbacked vehicles are showing up as dealership trade-ins, as well.  Carfax released data that suggest odometer fraud is still a very present issue — one that can present problems for consumers and for dealers securing inventory, […] [Read More]

When recapping reports from contacts detailing used-car activity in their respective regions, the Federal Reserve’s latest Beige Book described the used-sales market in the latest reporting period as “mixed.” Starting off with insight from the Second District (New York), the report summed up used sales as “soft,” but did offer some silver linings, one of […] [Read More]

It wasn’t just the best-ever November for certified pre-owned sales. Last month’s CPO total means the market has officially hit its third straight year of record annual sales, as Autodata Corp. pinpointed the year-to-date sum at 1.94 million units through 11 months of 2013. Autodata also provided a brand-by-brand look at CPO sales for November, […] [Read More]

A team member from an award-winning dealership in Virginia is the latest Dealer of the Month, as declared this week by Autobytel. The company’s Dealer Awards Program honors exceptional Autobytel dealers who employ the highest standards in customer service and Internet automotive retail sales, and lead management processes, officials said. Named the Autobytel Dealer of […] [Read More]

The results of Scotiabank’s Global Auto Report that were released today show auto industry profit margins have spiked to 10-year highs, reaching above pre-recession levels, with the highest profitability showing up in North America. The report indicates that the five largest manufacturers are achieving net income levels of more than $50 billion. Commenting on the […] [Read More]

Ackroo revealed this week that intrest in its DealerCard loyalty solution continues to grow. It has been selected by two major Canadian automotive dealer groups and a U.S.-based dealer group to power their dealer group loyalty programs. The addition of these new dealer groups brings the total number of dealerships supported by Ackroo to 74 […] [Read More]

Canadian certifed pre-owned results began rolling in as the selling month came to an end this past weekend. Once again, the European automakers are showing impressive results, with Audi Canada seeing a 19-percent increase from November 2012. Elankum Vairavanathan, manager, incentives planning and certified pre-owned sales Audi Canada, told Auto Remarketing Canada the brand sold […] [Read More]

The certified pre-owned market has officially hit its third straight year of record annual sales. And it took only 11 months to get there. After what turned out to be the best November ever for CPO, year-to-date certified sales have reached 1.94 million units — compared to 1.83 million sales for full-year 2012 — and […] [Read More]

There is certainly a caveat to the inroads the certified pre-owned world has made with new-car shoppers, but that Catch 22  leaves room for growth. Consider these findings from the AutoTrader.com 2013 Certified Pre-Owned Study. Although CPO consideration has increased among new-car shoppers, their overall familiarity with specific details of CPO program has shown a […] [Read More]

In the latest post on his blog, vAuto founder Dale Pollak shared a reply to a note he received from a Velocity dealer, outlining an aging problem dealers normally see as the year comes to a close. First, here is the letter Pollak received: Dale, While my stores have had your software for over four […] [Read More]