For Courtney Cole, sixth-generation dealer and co-owner of Hare Chevrolet in Noblesville, Ind., the strength in her dealership comes from the “ability to differentiate” itself from the competition. This dealer says it’s all about standing out. Cole owns the family business with her sister Monica Peck. Cole heads up the sales department, while Peck runs […] [Read More]

In an action that represents the single highest civil penalty amount ever paid to the National Highway Traffic Safety Administration for violations stemming from a recall, this morning Toyota agreed to pay $17.35 million to settle claims related to the timeliness of a recall made back in June. That campaign was to address the potential […] [Read More]

As a way dealers can reinforce to potential buyers about how considering resale value down the road is an important part of getting a good deal, KBB.com is featuring the 10 best deals currently available on new models that recently won 2013 Best Resale Value Awards. Alec Gutierrez, senior market analyst of automotive insights for […] [Read More]

Seven Acura dealerships have made a pledge to raise $500,000 over the next two years, to benefit one of the nation’s top pediatric medical centers. Announcing the pledge to benefit Boston Children’s Hospital on Friday were the New England Acura Dealers. As part of the relationship, a portion of the proceeds from every Acura sold […] [Read More]

One of Canada’s largest automotive groups — The Dilawri Group of Companies — recently revealed it has added two dealerships to its portfolio. The group is expanding its 401 Dixie Auto Mall, located in Mississauga, with the acquisition of 401 Dixie Nissan and 401 Dixie Infiniti. Omar Khan, regional director of operations for the Dilawri […] [Read More]

Certified pre-owned marketing program SureSale revealed this week its new online marketplace dedicated to CPO vehicles. The SureSale Certified Marketplace showcases vehicles up to 150,000 miles and 15 years of age, and targets used-vehicle shoppers in the market for a CPO ride. [Read More]

American Honda’s newest recall announcement covers more than 800,000 minivans and SUVs. The automaker said on Wednesday that the recall stems from the need to address a potential malfunction of the ignition interlock feature of these vehicles. The recall covers: —Approximately 318,000 Honda Odyssey and 259,000 Honda Pilot vehicles from the 2003-2004 model years —Approximately […] [Read More]

Five leading auto industry strategists are teaming up this winter for a one-day training event designed to help dealers boost productivity and profit throughout their stores. The lineup of “The Best Training Day Ever” includes Dave Anderson of Learn to Lead, Jeff Cowan of Jeff Cowan’s Pro Talk, Paul Faletti of NCM Associates, Alan Ram […] [Read More]

The newest book written by vAuto founder Dale Pollak became available for purchase today. Pollak described his latest work titled, Velocity Overdrive: The Road to Reinvention, as a book aimed to address efforts by dealers to increase profitability in a market where tighter margins are the “new norm.” The industry expert said, “In the past […] [Read More]

As the Blue Oval prepares to celebrate the 150th anniversary of the birth of company founder Henry Ford, the OEM unveiled what it called the oldest surviving Ford production car to its employees. The 1903 Model A was bought recently by executive chairman Bill Ford, who purchased the vehicle at an auction this past October. […] [Read More]