Japan’s three largest automakers are still navigating production hurdles caused by flooding in Thailand, but they appear to be making progress. In an update shared Monday, officials with Honda, for example, indicated that a number of their suppliers have been unable to maintain the supply of parts. As a result, Honda will continue managing the […] [Read More]

In an environment where used inventory is tight and wholesale prices are high, it is even more important than usual for dealers to stay in touch with their current customers and foster brand loyalty, as these customers are often a vital source of used supply. Mitsubishi is helping its dealers do just this by launching […] [Read More]

Audi of America revealed Monday that it has named its first-ever director of customer experience, and filling the newly created position is Jeri Ward. Her most recent post with the company was as general manager of customer advocacy, interactive marketing and launch strategy. Ward — whose new position is effective immediately — joined Audi in […] [Read More]

On Monday, Smail Auto Group highlighted the results of the “Smail Auto Group Cares” campaign in support of National Breast Cancer Awareness Month. The dealership group raised $51,170 through the campaign that included covering each of its eight showrooms in more than 5,000 square feet of pink vinyl, as well as raising funds for two […] [Read More]

Along with learning the names of the finalists vying for the 2012 Time Dealer of the Year honor, Auto Remarketing discovered Ally Financial is unveiling a digital hub today to honor dealer achievements throughout the country. Recognizing that dealers serve as the backbone of its auto financial business, Ally, the exclusive sponsor of the Time […] [Read More]

NCM Associates revealed late last week members of its Hyundai Profit Council Dealer 20 Group will receive the first presentation of the Google Dealer Jumpstart Program. NCM highlighted the search engine giant will provide attending dealers and managers insights into the online dealer landscape and give a strategic overview of online best practices, along with […] [Read More]

Timely revealed  late last week, the Vets-Cars Group — a veteran-owned business which works to match members of the U.S. military community in the market for a new vehicle with pre-approved dealers — launched its Vets-Shield Vehicle Service Contract Program. These protection plans — developed by veterans for veterans — are offered for auto, powersport, […] [Read More]

Chevrolet is launching a new campaign in partnership with Klout, a company that measures a user’s online influence, to promote the 2012 Sonic among a targeted group of consumers. Building on the success of a Klout campaign with the Chevy Volt in Chicago, Chevy explained it is again partnering with Klout — this time to […] [Read More]

AutoCanada revealed Thursday that it has added two Volkswagen stores in British Columbia to its dealer network. The company is purchasing two stores formerly under the Valley Autohouse name in Abbotsford and Chilliwack. These dealerships will now go by the names Abbotsford Volkswagen and Chilliwack Volkswagen.  The stores went into receivership on Oct. 27 and operations were […] [Read More]

The Canadian car market showed modest improvement in October, but things were still rather sluggish in light of low consumer confidence, which sparked from negative news around the globe, according to DesRosiers Automotive Consultants. Overall, there were 125,680 new vehicles sold in Canada last month, a 2.1-percent hike. Through October, year-to-date sales are up 1.5 […] [Read More]