Dealers Auto Auction of the Southwest announced a new tool to give auction employees specific bilingual skills. The enhancement to the auction’s 360 Customer Service Program is called “Somos El Subasta,” said DAASW vice president and former NAAA President Jim DesRochers. The company explained the learning process is casual, “with peer groups having coffee and […] [Read More]

More control and better efficiency for auto transport customers are the goals of enhancements announced this week by Manheim, regarding its transportation solution. On Thursday, Manheim reported changes including full service transportation quotes, management of full-service transportation orders and 1Dispatch registration for self-managed orders. All of these improvements put customers in control, the company said, […] [Read More]

Boosting credibility to smooth the move from online shoppers to offline buyers is the goal of the Kelley Blue Book Price Advisor Report, a new tool meant to help dealers bring third-party credibility to their used-vehicle pricing, promotion and sales processes. vAuto Genius Labs announced the upcoming release of the Kelley Blue Book Price Advisor […] [Read More]

ServNet is looking to gain even more traction with import-brand vehicles this year, and it appears the auction group is well on its way. For one, Toyota Financial Services has entered an agreement to sell off-lease units at ServNet-member auction DAA Northwest, and American Honda Financial Corp. will remarket vehicles at Brasher’s Sacramento Auto Auction, […] [Read More]

As tax season begins, dealers may be starting to see the expected value increases that coincide with this time of the year in the lanes. Last week, the percentage of auction price changes that were increases rose to 21 percent, according to Black Book editorial director and senior vice president. Ricky Beggs. In the latest […] [Read More]

As part of a deal announced this week, Dealers Auto Auction of the Southwest will offer a Carfax report with every vehicle at its weekly sales starting Feb. 2. The reports will show red, yellow and green highlights on each car crossing the block and will be provided at no cost to buyers or consignors. […] [Read More]

Auction Academy, a continuing education program for auto industry professionals, held a joint class session in Detroit that featured visits to Flint Auto Auction and General Motors World Headquarters. The session included both current class groups — the Managers Group and the Next Generation/Sons and Daughters Group — for a combined total of 32 students, […] [Read More]

The National Auto Auction Association revealed the dates it will conduct the Auction Standards Training Program throughout this year. The first of the two-day sessions will take place at ADESA Toronto on Jan. 30 and Jan. 31. Other times and locations include: —March 26 and 27 at Manheim Orlando: Damage Analysis Overview & Structural Damage […] [Read More]

In a collaborative effort spanning the wholesale business, Auto Auction Services Corp. announced that it will be providing AASC members a new industry standard for vehicle condition data reporting — developed in partnership with Manheim — that is designed to foster consistency throughout the auction industry. Thanks to a deal with the National Auto Auction […] [Read More]

For vehicles up to 8 years in age, there was a 1-percent year-over-year decline in the number of AuctionNet wholesale transactions last year, according to NADA Used Car Guide. Here’s the thing, though: this overall change in volume doesn’t necessarily paint an all-encompassing picture of the entire market. The year-over-year movements in AuctionNet auction volume […] [Read More]