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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

ACI Worldwide to buy Western Union’s Speedpay for $750M

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Thursday, Feb. 28, 2019, 03:53 PM
Auto Fin Journal Staff
ACI Worldwide is making quite a payment to Western Union. The companies announced on Thursday they have entered into a definitive agreement for ACI to acquire Speedpay, Western Union’s United States bill pay business, for $750 million in an all-cash ... [Read More]

CalAmp rolls out Device-as-a-Service business model

investment picture
Wednesday, Feb. 27, 2019, 04:11 PM
Auto Fin Journal Staff
As the company announced its new Device-as-a-Service (DaaS) subscription business model, CalAmp chief executive officer Michael Burdiek explained the three main elements within the DaaS space that make it attractive and potentially profitable. In additional comments sent to Auto Fin ... [Read More]

PODCAST: Talking clean data and cybersecurity with FICO

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Monday, Feb. 25, 2019, 03:40 PM
Auto Fin Journal Staff
As the company gears up to host FICO Auto Mastermind 2019 this week, Nick shared his conversations with a pair of FICO experts who were in San Francisco earlier this year for the Vehicle Finance Conference hosted by the American ... [Read More]

ACH Network volume climbs for 4th year in a row

IT picture
Wednesday, Feb. 20, 2019, 02:48 PM
Auto Fin Journal Staff
NACHA highlighted the ACH Network, an electronic payment system that safely and reliably moves tens of billions of payments annually, generated another milestone in 2018. Officials indicated payment volume climbed by almost 1.5 billion payments, marking the fourth straight year ... [Read More]

Cox Automotive whitepaper identifies rub over accurate dealer pricing

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Friday, Feb. 15, 2019, 03:47 PM
Auto Fin Journal Staff
Dealers probably know this sequence all too well. A walkaround and test drive of a vehicle both went well, and the financing process advanced to the point where the potential buyer sees what the monthly payment could be. Then customers recoil, ... [Read More]

Hyundai’s financial success with AI and blockchain in South Korea sets stage for possible global deployment

Hyundai pic for dealertrack
Thursday, Feb. 14, 2019, 02:32 PM
Auto Fin Journal Staff
Technology Hyundai is already deploying in South Korea with its financial services enterprises might be a preview of what the OEM eventually brings to the United States. During IBM Think, Hyundai Card and Hyundai Commercial, financial services subsidiaries of Hyundai ... [Read More]

AutoMotion sees subscription app surge to top of Apple Store

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Thursday, Feb. 14, 2019, 02:29 PM
Auto Fin Journal Staff
Here’s an example of how search engine optimization helped a vehicle-subscription app quickly cultivate a store-leading following. AutoMotion announced on Wednesday that its Car Subscription app achieved initial consumer adoption, ranking in the top spot for car subscription shopping terms ... [Read More]

UK-based GBG acquires US-based IDology to boost global identity verification and fraud prevention capability

fraud analytics
Thursday, Feb. 14, 2019, 02:27 PM
Auto Fin Journal Staff
GBG, a U.K.-headquartered identity data intelligence specialist, recently announced that it has conditionally agreed to acquire IDology, a U.S.-based provider of identity verification and fraud prevention services. The company said the all-cash transaction is for $300 million. IDology is a ... [Read More]

Studies: More operational changes ahead in 2019 with machine learning, big data and blockchain

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Wednesday, Feb. 13, 2019, 04:11 PM
Auto Fin Journal Staff
A recent survey conducted by TD Bank showed treasury and finance professionals anticipate more operational challenges in 2019 than in previous years. And a separate analysis distributed by Frost & Sullivan highlighted that technologies such as machine learning, big data and ... [Read More]

GM Financial collaborating with Spring Labs to curtail fraud

fraud prevention
Tuesday, Feb. 12, 2019, 03:10 PM
Auto Fin Journal Staff
GM Financial is enhancing its efforts to ensure the individuals signing contracts with the captive are in fact who they say they are. This week, GM Financial announced its collaboration with Spring Labs as part of its Spring Founding Industry ... [Read More]
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