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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Outsell highlights 45% revenue growth and update to AI-fueled marketing tool

revenue growth
Wednesday, Jan. 30, 2019, 02:59 PM
Auto Fin Journal Staff
Artificial intelligence appears to be generating some real revenue in the automotive space. Coinciding with a major update to its flagship platform, AI-driven marketing automation platform Outsell also announced strong 2018 financial results, with direct revenue up 45 percent over ... [Read More]

Equifax study examines what dealers and finance companies want to remain competitive

handshake-2
Monday, Jan. 28, 2019, 04:20 PM
Auto Fin Journal Staff
With the vehicle-financing process in constant evolution, the demand for dealerships and finance companies to handle consumer concerns is growing, too. A new commissioned study conducted by Jabian Consulting on behalf of Equifax confirmed that dealers and finance companies alike ... [Read More]

AmTrust and Endurance Dealer Services set to deploy VSC that covers electric vehicle batteries

green-car
Monday, Jan. 28, 2019, 04:18 PM
Auto Fin Journal Staff
The finance industry is responding to the need for consumer protection for owners of vehicles fueled by battery power. AmTrust Financial Services, a leading specialty commercial property and casualty insurer, together with Endurance Dealer Services, a provider of extended vehicle ... [Read More]

IHS Markit unveils forecasting solution to updated credit loss standard

bar-chart
Monday, Jan. 21, 2019, 03:38 PM
Auto Fin Journal Staff
IHS Markit is leveraging its scale in the economic and technological worlds to help banks and finance companies navigate significant accounting changes coming within the next year. The company announced the launch of its economic and financial scenario solution designed ... [Read More]

UK fintech firm lands 56 million euros in equity and debt funding

news update 2
Monday, Jan. 21, 2019, 03:36 PM
Auto Fin Journal Staff
Funds to help fintech firms in Europe arrived on Monday. Fintech business lender MarketInvoice announced it has raised 26 million euros in new equity funding. This Series-B funding round was led by Barclays and fintech fund Santander InnoVentures with significant ... [Read More]

Fiserv to merge with First Data in $22B stock transaction

news pic
Wednesday, Jan. 16, 2019, 05:32 PM
Auto Fin Journal Staff
Major consolidation in the fintech space unfolded on Wednesday. Fiserv and First Data Corp. announced that their boards of directors have unanimously approved a definitive merger agreement under which Fiserv will acquire First Data in an all-stock transaction. The companies ... [Read More]

Annual Deloitte tech trends report describes climate of disruption and uncertainty

fintech investment
Wednesday, Jan. 16, 2019, 04:29 PM
Auto Fin Journal Staff
Deloitte focused on three new technologies in an annual report that highlights on the latest trends that experts described as creating a climate of disruption and uncertainty. The report titled, “Tech Trends 2019: Beyond the digital frontier,” explored how the ... [Read More]

Venture capital arm of Renault-Nissan-Mitsubishi invests in cloud retail platform

investment picture
Wednesday, Jan. 16, 2019, 04:27 PM
Auto Fin Journal Staff
A trio of connected global OEMs is pushing more resources into streamlining the vehicle-purchase process with improved, cloud-based technology. Alliance Ventures, the strategic venture capital arm of Renault-Nissan-Mitsubishi, announced a new investment in digital technologies and services by investing in ... [Read More]

Former GM and Enterprise execs among Cognomotiv’s board of advisers

executive boardroom
Wednesday, Jan. 16, 2019, 04:25 PM
Auto Fin Journal Staff
Cognomotiv, a provider of real-time data services that certify the safety, security and proper functioning of modern vehicles at runtime, recently introduced its board of advisers; a group that includes former high-ranking executives at General Motors and Enterprise Holdings. The company ... [Read More]

FICO lands 5 new patents for fraud, AI and decision science

news update 2
Monday, Jan. 14, 2019, 03:42 PM
Auto Fin Journal Staff
FICO recently learned its collection of patents grew by five. Federal officials recently awarded five new patents to the Silicon Valley analytic software firm related to fraud, artificial intelligence (AI) and advanced analytics. In total, FICO currently holds 192 U.S. ... [Read More]
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