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Lenders, forwarders & agents discuss repo bottlenecks
Wednesday, Jan. 28, 2026, 07:16 PM
In another of the Used Car Week 2025 panel discussions focused on repossessions and recoveries, AutoSquared.ai co-founder Bahador Rahimi led a conversation that included lenders, forwarders and agents. The group exchanged ideas about how industry firms can smooth the bottlenecks ... Listen Here
Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here

Rental-car company delves into cryptocurrency for rewards program

blockchain
Tuesday, Jul. 3, 2018, 06:49 PM
Auto Finance Journal Staff
Perhaps what’s being leveraged in the rental car space could be making its way into other forms of auto financing, as traditional vehicle leasing remains strong and car subscription products gain steam. As new generations enter the work force and ... [Read More]

How AI can improve auto finance customer service

computers and business
Tuesday, Jul. 3, 2018, 06:47 PM
Auto Finance Journal Staff
Machines might be handling more queries from auto finance company customers with potential results that human representatives continually strive to reach but perhaps fall a little short. One of the experts who spoke during the International Auto Finance Network Conference ... [Read More]

Credit union app store with solutions for 11 different provider functions

investment picture
Tuesday, Jul. 3, 2018, 06:46 PM
Auto Finance Journal Staff
OnApproach wants another characteristic of credit unions to be as synonymous to those financing providers as their reputation and servicing to members: collaborative analytics. And to help credit unions leverage the possibility of collaborate analytics, OnApproach recently established a pathway ... [Read More]

Barclays exec shares advice to combat cyber-crime

best practices
Tuesday, Jul. 3, 2018, 06:43 PM
Auto Finance Journal Staff
Finance companies are fighting a cyber-war against criminals who carry out millions of daily attacks in a bid to steal personal data and defraud businesses of millions of dollars. That is the stark message from data security expert Royce Curtin, ... [Read More]

Equifax and Oplogic collaborate to slow synthetic ID fraud at dealerships

fraud analytics
Tuesday, Jul. 3, 2018, 06:40 PM
Auto Finance Journal Staff
Criminals are becoming more creative in their approach to commit synthetic ID fraud, and new technology recently detected a ploy by an individual who tried a scheme at two different Michigan dealerships. According to the Federal Trade Commission, 1.7 percent ... [Read More]

Study examines depth human behavior plays in data breaches

fraud prevention
Tuesday, Jul. 3, 2018, 06:37 PM
Auto Finance Journal Staff
Your company employees can be one of your greatest assets, but a new study from Shred-it showed how your workers also can present significant risks, too. With one-third of working adults in the U.S. admitting to potentially risky behavior at ... [Read More]

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