This week, the Consumer Financial Protection Bureau enhanced its consumer complaint database with the addition of a geospatial view. The CFPB explained consumers now will be able to view complaints by state with a U.S. map visualization. Previously, the regulator indicated consumers have been able to view complaints by using date, company name, key words […] [Read More]

Calling his leadership during the past three years “instrumental,” Repay Holdings Corp. this week announced the appointment of Jacob Moore as executive vice president of corporate development and strategy. The provider of vertically-integrated payment solutions said Moore will be responsible for the company’s M&A activities and overall strategic initiatives. According to a news release, Moore […] [Read More]

The magnitude of the COVID-19 pandemic has left businesses across the country — and world — in uncharted waters. As we all try to process how quickly the world has changed over the last several weeks, one question at the top of my mind is: What can we do today to position ourselves for the […] [Read More]

One of the guiding principles of the Larry H. Miller Group of Companies is to “go about doing good until there is too much good in the world.” The company on Wednesday announced one of its initiatives to do good. LHM Group has started a public week-long, statewide food drive at its car dealerships, movie […] [Read More]

It was a strong start to 2020 for the Canadian used-car industry. But as the impact of COVID-19 took hold in March, the first quarter ended up softer than the year-ago period. In fact, there was a 1.5% year-over-year dip in the number of retail used vehicles funded through Cox Automotive Canada’s Dealertrack Online Credit […] [Read More]

DriveItAway is now integrated with Uber for Business, and the company said that means dealers can use the DriveItAway dashboard to arrange rides for anyone. DriveItAway is now integrated with Uber Central. That means dealerships can book Uber rides directly through the DriveItAway administration dashboard with a fully integrated lookup. On behalf of customers they […] [Read More]

As if dealerships didn’t have enough to concern them nowadays because of the coronavirus pandemic, reports out of one of North Carolina’s largest cities indicated 11 dealers and a rental car facility have seen nearly 50 vehicles stolen in the past month; inventory worth more than $1 million. The incidents reinforced the more than dozen […] [Read More]

Ignite Consulting Partners has dealership clients not only in its home state of Texas, but nationwide. And the firm has been communicating with those operators daily throughout the crisis, discussing disaster plans and more. Chief legal and compliance officer Steve Levine joined senior editor Nick Zulovich for this podcast episode to share several uplifting anecdotes […] [Read More]

The U.S. Department of Labor reported on Thursday morning that another 3,839,000 workers filed initial claims for unemployment benefits last week, lifting the six-week total to above 30 million individuals because of COVID-19. The figure likely adds more challenges to any tenuous improvement in vehicle sales as well as a recovery for the general economy. […] [Read More]

After two weeks of improving numbers, the decline in used-vehicle sales at franchised dealerships compared to pre-virus projections got a bit steeper last week, according to J.D. Power. But in total, used-car retail numbers in total are getting better when compared to year-ago figures, according to Cox Automotive. Here’s a look into those respective data […] [Read More]