Mazda Canada is turning to experience management company Medallia, utilizing several of its tools across its dealerships to help “understand customer sentiment,” the latter said in a news release late last month. “2020 represents our 100th year in business. This milestone didn’t just happen because of great automotive innovation, it happened because of our fans […] [Read More]

As part of Auto Remarketing's 2020 Best Auto Auctions to Work For program, we are featuring Q&As with leaders from some of the honorees.  Next up is Jason McClenahan, president and chief executive officer at EBlock, which was among this year's Best Auto Auctions to Work For.  That Q&A, available to CMG Premium subscribers, can […] [Read More]

As part of Auto Remarketing's 2020 Best Auto Auctions to Work For program, we are featuring Q&As with leaders from some of the honorees.  First up is John Kett, who is president and chief executive officer at IAA, which had four of its locations make the list.  That Q&A, available to CMG Premium subscribers, can […] [Read More]

Full-size pickups typically can transport heavy loads with relative ease. And those units evidently can carry wholesale prices for an extended stretch, too. On Monday, Black Book released its Used Vehicle Retention Index for October, pointing out how the movement might have been more pronounced if not for the influence of those full-size pickups. The […] [Read More]

Over the course of an expanded agreement between SiriusXM and Kia Motors America, Kia will broaden the installation of SiriusXM throughout Kia models and trims produced in North America. SiriusXM and Kia Motors America on Friday announced an expansion of their long-term agreement, with the relationship extending through 2025. The increased penetration rate, which will […] [Read More]

Connected car platform Dealerware has appointed Denise Iglesias as vice president of engineering, noting her track record of defining and delivering hardware and software products. Iglesias brings more than 20 years of experience leading software and hardware engineering teams to the position, and Dealerware says the newly created role is a result of its rapid […] [Read More]

That Generation Z or younger millennial car shopper your dealership is trying to reach with a TV ad likely is not a cable subscriber, according to data from The Trade Desk shared by Cox Automotive. In light of this shift from cable to streaming services — aka "cord-cutting" — Wayne Pastore of Dealer.com joins the […] [Read More]

Because of what it says is an all-time high in demand for transport carriers, along with the importance of route efficiency in meeting shipper deadlines, Manheim Logistics is enhancing its real-time auto transport marketplace that connects shippers and carriers. The marketplace is called Central Dispatch, and Manheim notes that carriers previously spent a great deal […] [Read More]

The Financial Data Exchange celebrated the significant growth and accomplishments the organization has generated in just two years. FDX marked its second anniversary by reiterating its goal of unifying the entire financial industry around a secure, common, interoperable and royalty-free standard for user-permissioned data sharing. “Our work has really just begun, but never in my […] [Read More]

SouthWest Dealer Services finalized a strategic partnership with Darwin Automotive last week. The provider of F&I and anti-theft programs as well as related training services for dealerships announced its new connection with Darwin to expand SWDS’ digital retail sales platform for its dealer clients. Darwin is an automotive software provider that can enable a seamless […] [Read More]