Larry H. Miller Toyota Boulder will collect unwrapped toys through Dec. 10 to support the Boulder County Share-A-Gift program. Low-income parents living in the Boulder County School District will be invited to the “Toy Shop” for gifts, and children will be able to select from gifts such as arts and crafts, books and stocking stuffers. That […] [Read More]

Frederiek Toney says Ford Motor Co. is “acutely aware” of the current automotive service technician shortage. “The NADA Foundation’s Workforce Initiative is just one program Ford is supporting to raise awareness of and access to training and job opportunities in this growing field,” said Toney, who is president, global Ford customer service division. The NADA […] [Read More]

As part of our collection of podcasts originating from Used Car Week 2019, Black Book executive vice president of operations Anil Goyal returned for another episode. Nick asked for a comparison of Black Book’s initial forecast for wholesale values to where they might land as 2019 closes as well as how the firm is involved […] [Read More]

The Consumer Financial Protection Bureau (CFPB) understands tools such as artificial intelligence and machine learning are making their way into underwriting departments at auto finance companies and other providers of financial services. It’s why CFPB director Kathleen Kraninger recently reiterated that the regulator is keeping close tabs on the potential impact artificial intelligence (AI) and […] [Read More]

In separate public appearances this week, two members of the Federal Reserve Board gave similar, upbeat assessments about the economy and the prospects for steady performance next year. However, one of the prominent measurements of consumer sentiment showed that individuals who might be purchasing vehicles among other spending activities isn’t quite as robust. First on […] [Read More]

Sixty-five percent of consumers according to a recent survey want auto dealer websites to personalize vehicles of interest. But only 47% of dealer websites proactively recommend vehicles of interest based on the customer’s browsing behavior. The survey from Affinitiv, which is a marketing technology company serving automotive manufacturers and dealerships, found that the online shopping […] [Read More]

Dealership management system software company Auto/Mate Dealership Systems works to keep employees happy in the current challenging environment for attracting and retaining employees. Auto/Mate employees receive perks such as an onsite gym, tuition reimbursement, casual dress environment, wellness program, employee discount programs and paid time off for volunteering. The company also hosts events to make […] [Read More]

If dealers want to compare their November used-sales figures and have a more favorable assessment, the retail forecast from TrueCar’s data and analytics subsidiary, ALG, demonstrated how managers should look back a year ago rather than the previous month. ALG projected on Tuesday that used-vehicle sales are expected to reach 3,095,166 units in November. Should […] [Read More]

Wholesale values spotted in the auction lanes during the past couple of weeks appear to be dropping faster than your eyelids after that delicious Thanksgiving meal the industry will soon enjoy. According to the latest Black Book Market Insights report, value softening is especially prevalent among cars. Analysts indicated their volume-weighted data showed overall car […] [Read More]

The National Automobile Dealers Association (NADA) recently released a guide designed to help owners, principals and their advisors gauge what their business truly might be worth. In an effort to assist dealers to understand the process of valuing franchised dealerships as well as the various factors that influence rooftop value, NADA explained that its guide […] [Read More]