Rooted in increased regulation such as General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) and general customer backlash, a growing emphasis on collecting consent and ensuring privacy of customer data exists. In this environment, the “cost” of compliance is a top of mind factor for companies, but how “cost” is considered varies from […] [Read More]

Manheim has named two new general managers in its east and west regions that its division vice president Alan Lang says “exemplify Manheim’s commitment to a culture that encourages learning and development to drive better results for the business and clients.” The company named John Duplanty to take over leadership of Manheim Portland and Tom […] [Read More]

These days, “All cars are good,” said autoTRADER.ca editor-in-chief Jodi Lai. “But we’re here to separate the good cars from the award-winning ones,” Lai said in a news release. To do that, autoTRADER.ca is presenting its 2020 autoTRADER.ca Awards presented by TD Insurance, and the awards recognize vehicles for their value, innovation, performance, comfort, technology […] [Read More]

automotiveMastermind launched its Market EyeQ sales platform last year, and the company’s founder and co-chief executive officer Johannes Gnauck said the company wanted to continue its focus on technology and service. “We knew we needed key individuals to help us focus on building our product,” Gnauck said in a news release. With that in mind, […] [Read More]

In this edition of the Auto Remarketing Podcast, we continue with our special episodes recapping panel discussions from Used Car Week. Next up is a panel on "Remarketing for Today’s Customer." Moderated by Dan Kennedy of Jack Cooper Logistics, the panel includes Jason Alba of Ally, Tom Cornellier of Ford, Tyler Corder of Findlay Automotive Group, […] [Read More]

In naming Cassie Crampton director of sales training and Ed Andrews as senior director of major dealer accounts, Automotive Finance Corp. has created two new positions that AFC president Jim Money said is for the purpose of “devoting specialized resources to the field and leveraging the experience and industry relationships of two tenured members of […] [Read More]

Editor’s note: This commentary is the first in a series compiled by Joel Kennedy, who is the current president of the National Automotive Finance Association and chief operating officer at TruDecision, looking at the intricacies of repossessions and recovery. The industry that locates borrowers and collateral, recovers collateral and handles liquidation on behalf of lenders […] [Read More]

A slight dip in the Canadian Black Book Index arriving in December did little to take away from the record-setting year for the wholesale price measurement. Coming off the record of 108.5 being set in November, Canadian Black Book reported this week that the index edged just 0.1 point lower in December to land at […] [Read More]

Nationwide is trying to address the challenges faced by human services organizations that try to keep a close eye on fleet vehicles and driver performance that not only can be critical for ensuring client safety, but also can boost business performance and reduce costly interruptions. The insurance company acknowledged the technology needed to track vehicles […] [Read More]

New research from Genpact showed there’s no doubt commercial banks are using artificial intelligence (AI). In fact, the global professional services firm focused on delivering digital transformation reported 97% of commercial banks leverage AI. However, Genpact also discovered most financial institutions are not implementing the technology effectively for competitive advantage. More than half of the […] [Read More]