Automotive lead management software company AutoRaptor has been a customer relationship management tool for large and small dealerships for 14 years. The company says its web-based software can help solve lead management problems and boost sales opportunities. Recently, the National Independent Automobile Dealers Association made a move that it says “further solidifies AutoRaptor’s longstanding affiliation […] [Read More]

Another 66 technicians earned honors as being the best in the automotive-repair business. On Monday, the Auto Care Association announced the latest recipients of the prestigious World Class Technician Award; a program in partnership with the National Institute for Automotive Service Excellence (ASE). The two organizations provide this annual recognition to professional technicians who have […] [Read More]

New York authorities recently indicted a pair of former managers at an Empire State Hyundai dealership, alleging they defrauded the franchised store and JPMorgan Chase of more than $1.5 million. Westchester County District Attorney Anthony Scarpino Jr. announced that James Castellano of Valley Stream, N.Y., and Israel Viloria of New Rochelle, N.Y., were indicted and arraigned […] [Read More]

New York Attorney General Letitia James opened National Consumer Protection Week on Monday by releasing the list of top 10 consumer fraud complaints received by her office in 2019. Automotive complaints didn’t top the list, the attorney general indicated issues involving vehicle sales, leasing, repair, service contracts and rentals comprised 2,510 complaints, ranking third on […] [Read More]

White Clarke Group recently welcomed Wayne Ross as its chief technical officer. With 25 years of experience in engineering, technology development and business management, the company said in a news release that Ross will be working with White Clark Group’s executive board to lead the company’s vision and strategy for its use of innovative technology. […] [Read More]

Next up on our series of Auto Remarketing Podcast episodes from NADA Show 2020, EBlock and EDealer CEO Jason McClenahan explains how digital and brick-and-mortar can complement each other in the wholesale marketplace. Plus, McClenahan shares an update on the integration between EBlock and remarketing technology provider Auction Edge, which gives independent auctions an avenue into […] [Read More]

Tom Kontos succinctly summarized his opinion about how the wholesale market behaved to begin 2020. “The new year started with a bang as wholesale used vehicle prices were up on both a month-over-month and year-over-year basis in January,” the KAR Global chief economist said in his latest installment of the Kontos Kommentary. “Just as in […] [Read More]

The Daytona Coupe is a Factory Five replica of the original 1965 World Championship Daytona Coupe. Automotive lifestyle company Hagerty owns the vehicle and says it “captures the look and feel of the original 200 mph GT cars.” But it says that like all Factory Five designs, the vehicle is “more reliable and comfortable.” Now, […] [Read More]

CARFAX not only wants to help consumers find a vehicle that’s right for them. The vehicle history provider is aiming to be of aid to insurance companies thanks to a sharpened version of its offerings. CARFAX highlighted this week that it now can help insurers more precisely identify a specific vehicle’s trim level and installed […] [Read More]

Digital Air Strike rolled out two new tools earlier this month, one specifically aimed at shortening the time of vehicle delivery when financing is involved. After 10 years of monitoring and managing consumer sentiment, Digital Air Strike said it has identified one of the most challenging parts of the in-store experience for consumers is going […] [Read More]