AUL Corp. is aiming to keep its website as technologically advanced as the modern vehicles often covered by its F&I programs. AUL just launched a new streamlined website following its recent addition of GAP and ancillary product offerings. AUL chief information officer Jose Fleites said in the coming months, the site will introduce an enhanced […] [Read More]

Protective Asset Protection is looking to get dealership personnel — especially individuals who work in the F&I office — reinvigorated about their jobs. The provider of F&I programs, services and dealer-owned warranty company programs recently said that it recognizes the significant importance of ongoing dealer and F&I personnel training so the company introduced its Training […] [Read More]

Carvana has been on an expansion streak over the past several months, with recent announcements in California and North Carolina being just two of many examples. Just before Labor Day, Carvana said it will locate a new inspection and reconditioning facility in Cabarrus County, North Carolina, stating that over the next few years, it will invest […] [Read More]

Matt DeLorenzo says now is a great time for vehicle buyers to get a strong deal on models “calling it quits for 2019.” DeLorenzo is senior managing editor for Kelley Blue Book, which has just completed a marketplace analysis showing which 2019 models — such as the 2019 Chevrolet Cruze — are heading into retirement. […] [Read More]

As dealers work on moving into the digital retailing space, they must identify who the consumer is — and understand that customer’s wants and needs. That, according to Equifax Automotive vice president of strategy and marketing Jennifer Reid, “is something we used to do when the customer walked into the dealership.” Speaking in a short video […] [Read More]

Alan Fong looks forward to developing technology that he hopes “takes Dealer-FX to the next level.” "Dealer-FX is poised to disrupt the automotive industry and drive the transformation that OEMs and dealers are looking for,” said Fong, who has joined customer experience management and intelligent delivery platform provider Dealer-FX as chief technology officer. Fong is […] [Read More]

Two F&I product providers that might be familiar to nearly 15,000 dealerships are joining forces via an acquisition. This week, Amynta Group, an insurance services company and provider of warranty protection products, entered into an agreement to acquire American Auto Guardian (AAGI), another provider of protection products and services to an extensive network of OEMs, […] [Read More]

Signing bonuses aren’t just for professional athletes as Location Services is looking to add qualified repossession agents by using the same personnel strategy. The provider of loss-mitigation outsource solutions for the financial services industry is hiring for repossession agents and offering a $1,000 signing bonus to support the growth of the organization. The company explained […] [Read More]

In a few special editions of the Auto Remarketing Podcast, we’re sharing some of the panel discussions and keynote presentations from the recent Automotive Intelligence Summit in Raleigh, N.C. Next up is a pair of presentations from Zarif Haque, chief executive officer of DRAIVER, and Quin Garcia, managing director of Autotech Ventures. The full discussion […] [Read More]

The service department is often referred to as the backbone of the dealership; it’s known to bring hard-earned customers back in again and again. Surprisingly, we found that on average only 31% of recent used-vehicle customers plan to return to the dealership they purchased from to service their vehicles. Where are they going, then? Twenty-seven […] [Read More]