Make it five weeks in a row of wholesale values moving higher fueled by the 2019 spring market. According to this week’s Market Insights report from Black Book, editors noticed several car segments continued to show strong week-to-week retention, especially vehicles that might turn with buyers looking to stay within a budget. “Broad strength in […] [Read More]

A new wave of lawsuits is being filed across the country under the Americans with Disabilities Act (ADA). The ADA is a federal law passed in 1990 requiring “reasonable accommodations” in “any place of public accommodation” to make them accessible to people with disabilities. Examples of ADA reasonable accommodations are wheelchair ramps and handrails. The […] [Read More]

Textmaxx Pro chief executive officer Chris Leedom told Tech Tank competition audience members during the 2019 Digital Dealer 26 Conference and Expo that 88 percent of all business calls go unanswered on the first try. Evidently that circumstance was well understood by the show attendees who voted the Sarasota, Fla.-based technology firm as the winner […] [Read More]

Partnerships continued to develop in the buy-here, pay-here dealership space on Tuesday; this time involving Frazer Computing and SpinCar. The providers of dealer management software (DMS) for independent stores and digital automotive merchandising software announced a partnership that brings the opportunity for personalized digital merchandising. Dealers using the Frazer DMS now can benefit from a […] [Read More]

Shift, an automotive ecommerce retailer, has expanded its operations into Portland, Ore., and Sacramento, Calif., where consumers can now access its car-buying and car-selling services. The move into Oregon, specifically, will utilize Shift’s ongoing partnership with Lithia Motors, a publicly traded dealership group in Medford, Ore. Shift now has nine operational markets, as Portland and […] [Read More]

What third-party site provides the most valuable leads for car dealers? In this industry, that’s a million-dollar question. But it’s a riddle that one company, in particular, is trying to figure out. Driven Data, which offers a customer data platform for the auto industry, has released the Classified Lead Quality Index, which through aggregated statistics […] [Read More]

More than half of all people in a recent survey in the northeast United States are considering an electric car when shopping for a new vehicle. But the survey shows that number increases to 63 percent when considering only millennials. When considering Baby Boomers alone, the number falls to 38 percent. That is just one […] [Read More]

Consider these two models of automotive retail. First: a pure online model, where the shopper selects a car online and buys it sight-unseen. The second and more traditional: A shopper goes to a physical store and selects from hundreds of vehicles on site. Shift, an automotive ecommerce retailer, doesn’t believe either end of that spectrum is […] [Read More]

DAA Northwest and KCI Kansas City say their signature events are known for their increased consignment volumes and buyer attendance. But those dealers in attendance at DAA Northwest’s Rock & Roll Sale in July and at KCI Kansas City’s Guitars & Cars event in August will also hear music from some celebrated performers. DAA Northwest's […] [Read More]

During prepared remarks covering an array of topics, Consumer Financial Protection Bureau director Kathleen Kraninger revisited a subject particularly important to auto finance companies — how in-person, onsite examinations might unfold. Kraninger told attendees at an event hosted by the Bipartisan Policy Center: “To quote one of the bureau staff in New York — people […] [Read More]