Artificial intelligence is working its way into all aspects of dealership operations, and a new integration provides another example. Impel has joined with Cox Automotive’s Xtime to bring its AI-powered customer lifecycle management technology to Xtime’s fixed operations software. In a news release, Impel said its AI continuously mines DMS records and reaches out to […] [Read More]

The National Auto Auction Association (NAAA) and the Automotive Remarketing Alliance (ARA) celebrated Steve Kapusta this week at the 2024 NAAA World Remarketing Convention in Orlando, Fla. The senior vice president of Ally Remarketing Services for SmartAuction received the Ed Bobit Industry Icon Award. Jointly created by NAAA and ARA in 2015, the annually given […] [Read More]

While its defense activities against the Federal Trade Commission are ongoing, Asbury Automotive Group claimed a legal victory in another matter. Late on Wednesday, the dealer group announced the entry of a court order directing CDK Global to provide data for four Asbury dealerships to Tekion Corp. The move is part of a pilot program […] [Read More]

A new study shows drivers in Manitoba need to make sure their collision insurance is up to date. Preszler Injury Lawyers’ analysis of Transport Canada’s 2022 data on road traffic injury reports found Manitoba has the highest rate of injuries, which the law firm said shows its residents have the greatest need for vehicle insurance. […] [Read More]

Automotive Properties Real Estate Investment Trust (REIT) announced it has completed the sale of a dealership property known as the Kennedy Lands in Markham, Ontario, to a member of the Dilawri Group. The $54 million sale was agreed to in July. Dilawri, which operates 82 dealerships in five provinces and the U.S. state of Virginia, […] [Read More]

Numa just got a $32 million boost. The artificial intelligence platform for auto dealerships announced a $32 million Series B funding round, led by Touring Capital, a growth-stage firm focused on AI-powered software, and Mitsui & Co., a global conglomerate that generates $1.2 billion in annual profit from automotive and mobility. Previous investors Costanoa Ventures, […] [Read More]

The last couple of years, automotive dealers were making record profits from car sales. Fast forward and we now find ourselves in a market with significantly increased inventories. Compared to a year ago, according to Cox Automotive, inventory is up by approximately 914,000 vehicles, which correlates to an increase in day supply from 57 to […] [Read More]

AutoClaimHelpers.com is looking to change the conversation when it comes to negotiating with customers looking to replace a totaled vehicle. The Toronto-based company, a division of Automall Network, said its North America-wide partner program allows dealers to enhance their customer service offerings at no charge while making it easier to attract new clients and retain […] [Read More]

automotiveMastermind wants to let car dealers look deeper into the minds of potential car buyers. The data and technology provider has launched new machine learning and predictive data algorithms in its Behavior Prediction Score, and has redesigned the Customer Deal Sheet user interface to make it easier to use. The changes, which are available to […] [Read More]

Hurricane Helene crashed into the Florida coast last Thursday, creating unprecedented damage in a wide swath of the Southeast. After reviewing data from the week that closed on Saturday, Black Book already noticed the wicked storm influencing the wholesale market, with analysts predicting additional impact to prices and more going forward. For now, Black Book […] [Read More]