Ken Tape understands the value of a certified pre-owned program to a dealership. The general manager of Windsor Chrysler in Windsor, Ontario, knows CPO can draw customers and reassure them about the value of a used vehicle, as well as increasing profit and customer retention and loyalty. There’s just one problem. Tape is a Chrysler […] [Read More]

When he’s not on the clock as a director of remarketing services at Ally Financial, Rawlin Mallet enjoys traveling with family. In fact, the fam recently ventured to Spain and Portugal, and they regularly visit Napa Valley in California. A Texan, hunting is “just in my blood,” said Mallet, who’s looking forward to white-tailed deer […] [Read More]

When it comes to cars, old is in. In its Q3 2025 Quarterly Review, CarGurus found auto sales overall are holding up in the face of economic and affordability pressures, but the U.S. market has shifted toward older vehicles as consumers adjust to make the finances work. “On the whole, new- and used-vehicle demand has […] [Read More]

TruDecision chief executive officer Daniel Parry detailed an executive promotion and an industry partnership late last week. On the personnel front, Parry revealed via social media that David Knightly has moved from chief revenue officer to chief operating officer of the credit risk analytic solutions provider. Parry also highlighted TruDecision has entered into a partnership […] [Read More]

MeridianLink likes how RouteOne operates. So MeridianLink, which offers DecisionLender, recently became the latest integrated loan origination system (LOS) to certify its platform with RouteOne’s advanced eContracting functionality, known as The Digital Deal. The companies highlighted this solution can enhance efficiencies for both finance sources and dealers, featuring a required forms list and automated document […] [Read More]

Perhaps because of automotive market and general economic turbulence, there might be some tightening of underwriting by finance companies. The Dealertrack Credit Availability Index showed that development has yet to come based on Cox Automotive data gathered in September. The index continued its general upward trend of improved credit access after a slight tightening in […] [Read More]

Car Wars has announced two integrations to widen the reach of its artificial intelligence-powered service scheduling tool. The provider of dealership call management technology said its Cari Scheduler now integrates with service lane technology provider Dealer-FX in a partnership designed to enable dealerships to book, modify and manage service appointments in real time with OEM-aligned […] [Read More]

Privacy4Cars is not just a business. It’s a star. The privacy tech company was selected as the Top Global Star by CO—, the U.S. Chamber of Commerce’s digital platform for small businesses. The award is part of the CO—100, the platform’s list of America’s top 100 small businesses, which was announced this week during the […] [Read More]

More technology firms are working together to help dealerships manage vehicle recalls. This week, AutoAp announced it has integrated with Tekion’s Automotive Partner Cloud (APC) to provide dealerships with a seamless connection between AutoAp’s Dynamic Recall Management (DRM) and Tekion’s Automotive Retail Cloud (ARC). The company highlighted this integration can enable faster, more efficient data […] [Read More]

Healey Brothers Automotive Group engaged in some wishful thinking. As in, it was thinking about granting wishes. The dealership group’s Driven to Give Foundation donated $30,000 to Make-A-Wish Hudson Valley to supporting the organization’s mission to bring hope, strength and joy to children battling critical illnesses. Healey Brothers, which operates 10 locations in New York’s […] [Read More]