Digital retailing company CarNow has launched ReConnect and +AI, two new products for its Dealer Retail Platform designed to use artificial intelligence to enhance customer interactions and streamline lead follow-up. “In today’s market, consumers are accustomed to automated texts and AI chatbots in their shopping experience,” CarNow co-CEO Joe Gilmour said. “While dealers are eager […] [Read More]

For many folks, March is the NCAA Tournament/“March Madness” month while for others, it’s the month of St Patrick’s Day and the ever-elusive “Luck of the Irish.” If you look at the car business today, it has hints of madness. We are looking at the beginning of a multi-million used-car shortage and a 50% drop […] [Read More]

RepairPal, a platform connecting consumers with certified mechanics, announced a strategic partnership with NATIX Network, developer of the Drive& app, to provide drivers with enhanced rewards and access to vehicle maintenance services. Through the partnership, RepairPal’s network of more than 3,800 certified repair shops will be integrated into the Drive& app, which the companies said […] [Read More]

Evidently, lessors navigating through the complexities of federal tax credits when leasing electric vehicles is not as simple as it is to plug in the EV to recharge it. So, the American Financial Services sent a letter to the IRS last week, seeking clarity regarding a proposed rule for Commercial Clean Vehicle Tax Credits. AFSA […] [Read More]

Awards honoring dealers’ 2024 achievements have been announced, and two Ford dealerships in the West have reason to celebrate — again. Castle Rock Ford in the Denver metro area announced it was selected for the Ford Motor Company President’s Award for the third consecutive year. The dealership said the award recognizes Ford dealerships that prioritize […] [Read More]

When it comes to reliability, the biggest names in the auto industry are Toyota and Honda. According to a new study by EpicVIN, that reputation is well deserved. The vehicle history report provider said it analyzed millions of vehicle records from auctions, service reports and ownership histories to find the most cost-effective cars to maintain. […] [Read More]

As auto-lending fraud becomes an increasingly sophisticated and prevalent threat, auto lenders must act decisively to protect their businesses. By embracing advanced technology, including AI-driven analytics, real-time decisioning, and continuous monitoring, lenders can stay one step ahead of fraudsters, ensuring that both their operational efficiency and customer satisfaction remain strong. The high-value transactions associated with […] [Read More]

In January — three days before President Trump was inaugurated — the Consumer Financial Protection Bureau shared a proposal via the Federal Register to launch an auto-loan survey to collect a variety of information from contract holders. Last week, the American Financial Services Association responded to the proposal’s request for comment. AFSA said the bureau […] [Read More]

The National Automotive Finance Association is still collecting nominations for the two industry awards to be given during the 2025 Non-Prime Auto Financing Conference. The NAF Association is seeking nominations for the Jack Tracey Pinnacle Award as well as a new accolade to be given this year. The organization will also hand out the Summit […] [Read More]

Tekion is evolving its artificial intelligence offerings. The cloud-native platform serving the automotive retail ecosystem announced the launch of Tekion AI Agents, which it called “the next evolution of its AI-powered platform.” Tekion plans to launch a suite of AI agents for the automotive industry, beginning with Tekion AI Agent for Service, which the company […] [Read More]