There’s an uncomfortable truth hiding in plain sight at most dealerships: fixed operations, the department that should be the most predictable and profitable engine in the building, is running on duct tape and good intentions. Not because the people aren’t talented. They are. But because the infrastructure underneath them was never designed for the complexity […] [Read More]

In April, Kot Auto Group announced the grand opening a new rooftop in Langford, B.C., billed as the largest Hyundai facility in Canada. This week, the dealership group strengthened its Hyundai presence in British Columbia with the acquisition of Duncan Hyundai. According to a news release, Kot Auto Group now owns and operates four Hyundai […] [Read More]

APCO Holdings closed May with another acquisition. The provider F&I products and dealer solutions has acquired the assets of Georgia Wheelz, an agency serving independent automotive dealers throughout the Southeast. Last year, APCO Holdings gained a presence in New York when it acquired the assets of Lawley Automotive Dealer Solutions. And in 2024, APCO Holdings […] [Read More]

Zeigler Auto Group is on quite the dynastic run. For the 20th consecutive year, the retailer has earned recognition as one of West Michigan’s Best and Brightest Companies to Work For. That program is designed to spotlight “organizations that distinguish themselves through forward-thinking leadership, strong employee engagement, and a commitment to creating meaningful workplace experiences,” […] [Read More]

Not unlike the “Nova Knicks” leading New York to its first NBA Finals in 27 years, CarNow has reunited a combo of superstars who have been teammates at multiple stops. On Wednesday, the company named new chief revenue officer and executive vice president of marketing, respectively, hiring a pair of executives who previously worked together […] [Read More]

They might be some of the younger personnel at their dealerships, but they’ve already shown their ability to thrive in a variety of roles and responsibilities. This year’s Dealers Under 40 honorees hail from a variety of operations and work in in roles ranging from sales and service to inventory acquisition and management. The honorees […] [Read More]

After speaking on a Fraud Forum panel at the Used Car Industry Summit, I kept thinking about how fraud prevention is not only about the latest tactic or tool, but also about the assumptions that influence how our industry approaches risk in the first place. As fraud in automotive logistics continues to evolve, so do […] [Read More]

Perhaps auto lenders aren’t depending on typewriters and fax machines, but Carleton sees the consumer lending industry facing mounting pressure to modernize aging technology infrastructure. The provider of compliant loan calculation and disclosure solutions made that assertion on Tuesday after Carleton released findings from its inaugural Platform Migration and Modernization Survey. While urgency is near […] [Read More]

Dealer Services Network (DSN) now has a president to serve in a newly created executive role designed to support the company’s organizational scale, strategic execution and continued growth. Appointed the to position on Tuesday for the technology-enabled provider of title and registration services for mobility customers and document management solutions was Bjoern Rietschel, who brings […] [Read More]

It’s been an active 45 days for NCC, a provider of integrated credit, compliance, desking, CRM, and fraud- prevention solutions for automotive retailing. In May, NCC launched a tool powered by Equifax to spot chargeback risk and hired a new chief financial officer. On Tuesday, the company announced the appointment of Joe Kacala as chief […] [Read More]