Mobile auto service technology platform Curbee’s latest client isn’t just any dealership. It’s an internet star. Mohawk Chevrolet, a dealership in the Upstate New York town of Ballston Spa that went viral with its YouTube video series The Dealership — a mockumentary in the style of the hit television series The Office that included an […] [Read More]

It might not be an earthquake, but the landscape of electric vehicles is beginning to shift. That shift, according to Experian’s Automotive Consumer Trends Report: Q2 2024, is slowly moving the EV market away from the dominance of luxury models. The report found the market share of non-luxury EVs rose to 26.6% in the second […] [Read More]

When is the basic law of supply and demand surprising? Kevin Roberts, director of industry insights and analytics for CarGurus, joins Cherokee Media Group associate editor Andrew Friedlander on the Auto Remarketing Podcast to explain the unexpected rise in August used-car prices, the hole in the used-vehicle market, the Fed’s recent interest-rate cut and his […] [Read More]

DealerOn is expanding its digital marketing capabilities by adding a company. The provider of dealership websites and sales and marketing enablement technology has acquired Sincro, a provider of auto dealership marketing technology, from Ansira. Financial terms of the transaction were not disclosed. DealerOn said integrating Sincro’s technology offerings into its existing products and services allows […] [Read More]

As we inch closer to the end of 2024, auto dealers are seeing several shifts and developments that will shape their vehicle inventory levels and marketing strategies through the remainder of the year. With inventory levels rising and more car buyers opting for hybrid vehicles over EVs, many dealerships are still struggling to turn vehicle […] [Read More]

Credit conditions are improving, but consumer confidence is sagging. Those are the primary assertions from S&P Global Ratings and the Conference Board from their newest insights released this week. S&P Global Ratings said credit conditions for borrowers in North America are set to improve steadily, with still-narrow spreads on corporate debt and the Federal Reserve […] [Read More]

Car shoppers have questions. Do you have answers? And if you do, how quickly are you getting them to those customers? A new survey commissioned by customer lifecycle management platform Impel found auto dealers are lagging in responding to inquiries from online car shoppers, affecting customer satisfaction and sales. Perhaps the most significant finding is […] [Read More]

Car Wars, a provider of call-tracking, texting and phone-handling systems, announced an integration with Reynolds and Reynolds’ FOCUS CRM, designed to enhance dealership customer service and sales performance through inbound and outbound phone call management. The integration allows external phone systems to integrate with FOCUS, which the companies said will provide more than 2,000 dealerships […] [Read More]

After previously sharing four key reasons why dealerships should prioritize a mobile-friendly website, DealerFire this week returned to the subject of store websites, identifying 10 design elements that are essential for dealerships to thrive online. DealerFire began its recommendations by emphasizing a dealership website needs to look great and function well on any device, whether […] [Read More]

BMW, Ford, Honda, Lexus, Mercedes-Benz, Porsche, Subaru and Toyota. Those eight nameplates all gained high honors, according to the J.D. Power 2024 U.S. Automotive Brand Loyalty Study released on Wednesday. J.D. Power said Porsche ranked highest among premium brand car owners for a third consecutive year, with a 57.5% loyalty rate. Mercedes-Benz (49.0%) came in […] [Read More]