Attention dealers: used-car buyers are testing your vehicle knowledge. Fifty-one percent of Canadian used-car buyers told us the last time they bought a vehicle, they tested the sales person by asking a question they already researched the answer to. There is some good news: Your well-trained sales reps are passing, for the most part. But 37% […] [Read More]

Perhaps accounting specialists at some auto-finance companies and buy-here, pay-here dealerships can exhale a bit as major new mandates involving how they track bad debts might not be implemented for another year. An update from the Financial Accounting Standards Board (FASB) indicated its board voted unanimously this week to propose delaying the effective date of […] [Read More]

In the first half of 2019, there were 5.2% more vehicles 5 years old or younger running through the auction lanes than there was a year ago, according to J.D. Power Valuation Services. The company’s latest Guidelines report showed a slight uptick (0.3%) in auction volume for this group of vehicles in the final month […] [Read More]

Distributed marketing technology company Netsertive says its new advanced data matching capability helps boost the efficiency of localized marketing campaigns for brand marketers. The company says the new offering, available to Netsertive and LiveRamp customers, improves targeting, optimization and full-circle analytics for marketers by overlaying first-party CRM data onto their target audiences. Netsertive sourced an […] [Read More]

While J.D. Power Valuation Services saw wholesale prices edge lower in June, analysts are holding on to their projection that used-vehicle prices will tick up on a year-over-year basis by the time 2019 closes. In its latest installment of Guidelines, analysts repeated that they expect prices for vehicles up to 8 years in age to […] [Read More]

The Carvana customer takes a commemorative, oversized coin to activate the vending process, and then the vehicle descends an all-glass tower that stands eight stories tall and holds 27 vehicles. The unveiling of Carvana car vending machines across the United States continues. Carvana on Wednesday opened its latest vending machine, in Greensboro, N.C. The company uses […] [Read More]

A new algorithm from Mobials Inc. calculates the value of consumers’ trade-in vehicles.   Now, Mobials, which is the parent company of AutoVerify, is looking for U.S. dealers to beta-test the algorithm. Once Mobials launches the algorithm, every U.S.-based dealer signing up for the beta test will receive 12 months of free use. Mobials develops, markets, and sells […] [Read More]

Software company Xtime believes the vehicle service experience needs improvement. Up to this point, the automotive industry has not had the necessary tools to provide on-demand convenience for consumers, according to the company. Poor communication between dealerships and customers has hurt dealership retention and business. Looking to improve that communication, Xtime is unveiling a new […] [Read More]

Your birthday is easy to identify since it’s on your driver’s license and other official documents. But what about a vehicle’s birthday? Pinpointing that fact is part of the latest project orchestrated by the Mobility Open Blockchain Initiative (MOBI), which includes several automakers as well as KAR Auction Services. The organization’s member-led vehicle identification working […] [Read More]

The American Recovery Association is looking to help members with one of the most important benefits repossession agencies can offer their employees. This week, ARA, in partnership with Harding Brooks Insurance Agency, announced the newest member benefit: a national, cost-effective health insurance program open to all members. “A rich benefits package is key in retaining […] [Read More]