Steady is an adjective that certainly summarizes the latest default data discovered by S&P Dow Jones Indices and Experian. According to the latest update released on Tuesday, all of the segments included in the S&P/Experian Consumer Credit Default Indices remained unchanged in June compared to the previous month. Auto defaults held the line at 0.87%, marking […] [Read More]

Leaders at Larry H. Miller Dealerships are proud of its locations that earned certification in the J.D. Power 2019 Dealer of Excellence program. Larry H. Miller Dealerships’ president Dean Fitzpatrick describes the certification as setting the standard “for the exceptional level of customer service we aim to provide at every one of our dealership locations.” […] [Read More]

Prodigy describes itself as a seamless online-to-in-store sales platform for car dealerships, and the company says it has seen sustained growth with the addition of several large dealer groups. To keep up with that growth, Prodigy has expanded into new offices in San Francisco. The company says that with the larger office space, it will […] [Read More]

The senior economist of the National Automobile Dealers Association sees a continued “shift” in demand from new cars to used on the horizon, according to a Q&A analysis of the second quarter released by NADA earlier this month. One of the drivers for this movement to used vehicles is the pricing difference between new and […] [Read More]

A comprehensive vehicle inspection is an important step toward building trust, transparency and loyalty with customers of Klick-Lewis Chevrolet in Palmyra, Pa., said Warren Lewis of Klick-Lewis Chevrolet. “Having our Auto/Mate DMS deeply integrated with the Xtime Inspect module makes that critical relationship-building step so much easier and more efficient,” Lewis said in a news […] [Read More]

Nothing frustrates consumers more than having spent hours researching and configuring a vehicle on third-party auto shopping websites only to find that the vehicle they configured doesn’t exist at the dealership, opined Richard Wallace, former vice president, transportation systems analysis, at the Center for Automotive Research, an independent, non-profit research organization. So it’s up to […] [Read More]

Perhaps involving consumers who also have installment contracts with subprime auto finance providers, the Consumer Financial Protection Bureau and the Federal Trade Commission each announced enforcement actions against firms the regulators deemed to be orchestrating fraudulent debt-relief programs. Over at the CFPB, the bureau recently settled its lawsuit against Freedom Debt Relief, one of the […] [Read More]

Eddie Hall III embodies the words, “rising star” as it relates to the automotive industry, said Cox Automotive vice president, talent, learning and culture Keisha Duck. “He also exemplifies a core value of Cox Automotive and the Cox family — community service,” Duck said in a news release about Hall, who is general manager at The […] [Read More]

The editors at Autotrader have released a list of what they believe are the best certified pre-owned deals for vehicle shoppers in July. They like the offerings of several manufacturers, but this month, Lexus stands out for them. Why is the Lexus certified pre-owned program one of their favorite CPO deals? The “attractive incentives,” according to […] [Read More]

Fueled by multiple funding rounds totaling $10 million, Joydrive also expanded its dealership client base by recently forging a relationship with the Findlay Auto Group and Gee Automotive. The online vehicle marketplace not only added Findlay and Gee as dealer members, but the groups also joined Joydrive’s advisory board. Joydrive said it raised $6 million in multiple […] [Read More]