For the second time in a little more than three years, J.D. Power has new ownership. According to a news release distributed late on Tuesday, leading private equity investment firm Thoma Bravo announced that it has reached an agreement to acquire J.D. Power, a global leader in data analytics and consumer intelligence. The firm said […] [Read More]

As the auto industry makes more advancements toward producing cars that can drive themselves, you would think consumers would support the concept more as they learn more about the technologies and how they can benefit their lives. “That’s only true if everything goes to plan,” said Ryan Robinson, automotive research leader for Deloitte. “So we’re […] [Read More]

It’s the activity certain customers dread and dealerships sometimes can struggle to handle appropriately without possibly upsetting the potential buyer who could move on to a competitor. MAX Digital recently launched MAX My Trade, a guided experience that’s designed to improve the trade-in process for dealership teams and their customers. Typically conducted on an iPad, […] [Read More]

All automakers are manufacturing vehicles that consumers like, said J.D. Power vice president of global automotive Dave Sargent. “But some of them are doing it at a higher level than others,” Sargent said in a news release. Porsche, Ram, and Ford are among the automakers doing the best job of reaching those high levels, according […] [Read More]

Dealerships and private individuals have plenty of online options of where to post vehicles for sale. The team at letgo is celebrating a milestone built since its marketplace launch back in 2015. On Tuesday, letgo — an app to buy and sell locally vehicles and a host of other items — announced that its users […] [Read More]

Get Spiffy capitalized on an opportunity to grow where the on-demand car care, technology and services company already possessed a market toehold. On Tuesday, Spiffy announced the acquisition of ongoing Dallas operations from NuWash. This acquisition allows Spiffy to provide on-demand car washing, detailing, oil change and other automotive maintenance for the more than 200 office […] [Read More]

The Tricolor Auto Group in Texas and the Ganas Auto Group in California are again using technology to reach potential Hispanic customers. LivePerson Automotive, a division of global conversational commerce solutions provider LivePerson, recently launched its first WhatsApp implementation for an automotive dealer group, rolling out web and mobile messaging for Tricolor and Ganas, which […] [Read More]

It’s likely not unusual for underwriting departments at subprime auto finance companies to see applications from individuals who work multiple jobs to generate their income. Well, according to a new Bankrate.com report, that’s not just common in the subprime space. “Side hustles” permeate much of the American employment arena. The report indicated nearly half of […] [Read More]

Black Book says the integration of its vehicle valuation data with auto industry mobile marketing company TEXTiUM will help ease buy-back mail problems by providing it with a timely update. The companies will do that through TEXTiUM’s Instant Trade-in Values product, which uses TEXTiUM’s Precision Texting and Mail-to-Mobile Technologies. The companies say that Black Book’s […] [Read More]

In his new position as vice president of operations for the East division of Automotive Finance Corp. — a business unit of global vehicle remarketing and technology solutions provider KAR Auction Services — Kyle Maurer now has operational leadership over 80 AFC branch or site locations. In announcing Maurer’s promotion, KAR said Maurer in his new position […] [Read More]