An industry executive with almost two decades of experience joined Spireon. The company announced on Wednesday that it appointed Rashid Ismail as senior vice president of customer success, joining the Spireon’s executive leadership team. Tapping into an extensive background in operations and customer experience, Ismail will be responsible for customer lifecycle management, bringing even greater […] [Read More]

Westlake Financial Services continues to broaden its portfolio of services. On the heels of rolling out a product geared for paper in the prime space, the company this week launched Westlake Portfolio Management (WPM), a new business offering third-party servicing solutions to dealers, finance companies and investors of auto loan portfolios. The company highlighted WPM will […] [Read More]

Autonomous vehicles have been in the news a lot lately, with headlines ranging from tragic accidents to huge breakthroughs in technology. With a number of industry leading manufacturers, ridesharing companies and more testing technology at a rapid pace, what remains to be seen in consumers’ appetite for these vehicles of the future. And that might […] [Read More]

CarGurus has appointed Zillow Group chief business officer Greg Schwartz to its board of directors, the company announced Monday. Schwartz has 20-plus years of experience leading innovative business models in both the media and internet industries. At Zillow Group, Schwartz leads sales and business-to-business strategy across the online real estate database company’s realty, rental, mortgage and home […] [Read More]

With conference season in full swing, the National Independent Automobile Dealers Association continued preparations for its big event this summer by aligning with a trio of service providers aimed at helping operators who do not have a direct connection to an automaker. DriveItAway, the first company dedicated to equipping dealers with the tools to participate […] [Read More]

AutoCanada is expanding south of the border with its recent purchase of the Illinois-based Grossinger Auto Group. With the acquisition, AutoCanada adds eight dealerships to its lineup in metro Chicago, plus another six luxury brand dealership in an auto mall in nearby Bloomington/Normal, Ill., market.  AutoCanada revealed it will pay approximately $110 million CAD for […] [Read More]

Two independent auctions collected accolades from a consignor that specializes in originating contracts within the subprime credit space. Consumer Portfolio Services announced its 2017 auction award winners during a private ceremony at the CAR Conference earlier this month in Las Vegas. This year’s CPS Top Gun Award as the finance company’s Auction of the Year […] [Read More]

Dealer groups with multiple rooftops can give owners scale for certain efficiencies, but they sometimes present problems for potential buyers. Roadster is trying to eliminate possible shopping issues so groups can turn metal quicker — and possibly for more gross profit — no matter which dealership might have a vehicle on its lot. Roadster launched its new […] [Read More]

One of Honda’s leading certified pre-owned dealers —  New York’s Paragon Honda — is making moves it says are to keep up with evolving customer expectations. In partnership with its marketing agency Team Velocity, the dealership worked with Google to develop a service and maintenance app that aims to remove friction from the service bays. […] [Read More]

Over one out of every five vehicles currently used in the United States may have potentially dangerous and unfixed recalls, says Carfax. The company announced Thursday that it estimates there are more than 57 million recalled vehicles in the country. While states California, Texas, Florida, Pennsylvania and New York have the most vehicles with open […] [Read More]