Affinitiv announced Monday the release of its new free eBook for auto dealers, titled Why Service Absorption is a Dangerous Number: An Auto Dealer’s Guide to Growing Service Revenue Using Revenue per Units-in-Operation. The eBook presents a detailed guide on how dealers can grow service profits using revenue per units-in-operation (UIO). And stresses why dealers […] [Read More]

As opposed to the legitimate collections efforts put forth by dealerships, finance companies and their service providers, federal regulators are looking to curb unwanted phone calls that are out to swindle consumers. Two upcoming events will highlight cooperative efforts by two agencies to combat illegal calls and promote innovative solutions to protect consumers The Federal […] [Read More]

Wise F&I and eLEND Solutions each recently expanded their executive teams, citing growth. First, over at eLEND Solutions, a provider in online and in-store finance and “deal-making” solutions for dealers, built its sales team with two proven auto finance sales leaders. Joe Peterson has joined as chief sales officer and Flory Hunsaker as regional sales […] [Read More]

AGORA recently bolstered its connections to human capital to delve into the debt space. The Texas-based provider of technology solutions for the financial services industry formed a partnership with Nancy Hughes — a leading debt acquisitions expert — in order to expand the scope of services and solutions AGORA offers to the marketplace of auto finance […] [Read More]

At the NADA Show 2018 event later this month, Dealertrack is set to introduce a new self-service portal known as DMS 360 for its dealership management system offering, says Dealertrack DMS senior vice president Paul Whitworth. Via the new portal, dealers will be able to easily get support, interact with one another and with Dealertrack […] [Read More]

SGS recently previewed its new self-inspection mobile application — INSPEC — at the Conference of Automotive Remarketing (CAR) in Las Vegas. The INSPEC app allows the capture of specific data, such as mileage and vehicle modifications ahead of vehicle turn-in and is now being offered as a pilot, hybrid or standalone solution. When a vehicle […] [Read More]

The newest dealer survey from KeyBanc Capital Market showed the opening month of 2018 was a fruitful one for dealerships’ used-vehicle departments. According to the results shared Friday, the majority of respondents — 75 percent to be exact — continued to report increasing used-vehicle sales in January. “We are anticipating a low single-digit used-car volume […] [Read More]

Another major wholesale market index is showing consistency through the first two months of 2018. While the Manheim Used Vehicle Value Index remained unchanged from January to February, the Black Book Used Vehicle Retention Index edged only slightly higher year-over-year. Black Book released its index on Thursday and reported just a slight uptick to 113.3 […] [Read More]

Donlen recently rolled out a solution to help fleet managers navigate through what can be one of the most challenging part of the jobs — watching for vehicle recalls. Donlen released its latest recall management offering — Recall inSIGHT — a solution that can gives fleet professionals full visibility to their vehicle fleet’s open recalls, […] [Read More]

CDK Global announced Thursday the release of its new cloud-based DMS — CDK Drive Flex DMSaaS. Along with user-friendly features, Drive Flex includes a pricing model that adapts to the unique business needs of dealers operating one or two locations. “CDK Drive Flex is an innovative web-based DMS perfect for dealers with just one or two locations,” CDK Global chief executive […] [Read More]