As the Consumer Financial Protection Bureau continues to modify how it operates, more than a dozen state attorneys general are pushing the CFPB not to change its practices regarding consumer complaints. New York attorney general Barbara Underwood recently led a coalition of 14 attorneys general in urging the CFPB to retain its public database of […] [Read More]

OnApproach wants another characteristic of credit unions to be as synonymous to those financing providers as their reputation and servicing to members: collaborative analytics. And to help credit unions leverage the possibility of collaborate analytics, OnApproach recently established a pathway for institutions to access new tools that’s familiar to anyone with a smartphone: an app […] [Read More]

DealersLink is now offering website services to used-car dealerships interested in attractive simple, responsive websites that can generate more leads and convert more visitors. DealersLink announced Tuesday that dealers can choose from new webpage templates designed to provide fast load times across both desktop and mobile devices. Just earlier this year, DealersLink announced a new pricing tool that gives […] [Read More]

CarGurus announced Wednesday its second annual list of Top Rated Dealer Award winners in Canada. Recipients include Canadian car dealerships that received the highest average CarGurus’ verified consumer-submitted review ratings from car shoppers who've answered questions about their dealership experiences since last year. This year, not only did CarGurus Top Rated Dealer Award winners receive a […] [Read More]

For the fourth consecutive year, Donlen has been named one of Chicago's Best and Brightest Companies to Work For by the National Association for Business Resources (NABR), the company announced Tuesday. In addition to Donlen, NABR also recognized automotive fleet leasing and management company Wheels this year. Donlen, Wheels and other winning companies will be […] [Read More]

Mobile messaging is now available on Car and Driver.com, via Contact At Once! technology that can foster direct consumer-to-dealer connections from vehicle detail pages on Car and Driver’s vehicle listings platform. Contact At Once!, a LivePerson company and Car and Driver provider Hearst Autos, announced Tuesday that the companies have partnered to add mobile messaging capabilities to Car and […] [Read More]

The 10.57 million used-car sales in the first quarter was the highest tally in an Edmunds data set of Q1 sales figures going back to 2013. Same goes for the 2.96 million used cars that franchised dealers sold during the opening period of 2018 and the 674,297 certified pre-owned cars they moved. But perhaps the […] [Read More]

Temperatures are rising nationwide with the first official day of summer coming soon, but prices on certain cars and trucks keep dropping noticeably as auctions and dealers enter the summer months. However this week’s Black Book Market Insights report indicated a few segments, such as sporty cars and compact vans, have remained strong during the […] [Read More]

ARI recently honored five of its best-performing auction partners based on scorecard metrics such as days to sell, days to write a condition report, days to fund and days to pick up. ARI added that the company changed its scorecard format by sending to auctions monthly and added a new metric for days to remove […] [Read More]

ADESA, a business unit of KAR Auction Services, announced Tuesday that it has named new general managers at ADESA Chicago and ADESA Fresno. The company has promoted Matt Itami from ADESA Flint to head its Chicago location and appointed ADESA Los Angeles’ Cheryl Toler as new GM at ADESA Fresno. These promotions follow news from April […] [Read More]