Like much of the auto retail industry, CDK is heading for the NADA Show, which opens Thursday in New Orleans, where the dealership software provider plans to showcase the Hybrid Intelligence used by its Dealership Xperience platform. While artificial intelligence processes data through pattern recognition, the company said, it lacks human reasoning, creativity and real-world […] [Read More]

Team Automotive Group has selected a longtime automotive trainer to lead its operations. The Charlotte, N.C.-based dealership group, which operates five locations in the Carolinas, has named NCM Associates moderator and consultant Thaddaeus “TJ” Wilson IV its new chief operating officer. In a news release, the company said Wilson’s 30-plus years of industry experience and […] [Read More]

KeyTrak, a provider of key and asset management systems, is building on its partnership with real-time location services company TrueSpot with a system designed to allow dealership personnel to locate vehicles and their keys faster from the palm of their hand. The companies will unveil their new tool at this week’s NADA Show in New […] [Read More]

We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Lizz Callaway, who now is director of partnerships development at Origence. Callaway again taps into her deep experience using artificial intelligence to explain how this technology continues to improve auto financing and […] [Read More]

Terry Dortch highlighted the five main components of his firm’s latest perspective on auto and RV dealership cybersecurity and compliance. Last week, the founder and CEO of Automotive Risk Management Partners powered by Ridgeback Network Defense, released his latest report aimed at clarifying for dealership executives and their IT teams the most effective strategies for […] [Read More]

Two service providers are now working together to help smooth dealership processes associated with credit and data. Botdoc, a provider of secure file transfer and operational efficiency solutions, announce a strategic partnership with 700Credit, a provider of credit reporting and compliance solutions for the automotive industry. The companies said this partnership will integrate 700Credit’s services […] [Read More]

The Consumer Financial Protection Bureau finished last week with notable actions against a captive finance company and a credit bureau with total penalties against the companies approaching $30 million. Focused on the same topic the CFPB used to craft a lawsuit against Experian, the bureau said it is taking action against Equifax for what the […] [Read More]

Artificial intelligence software company Numa has launched what it says is the first AI agent platform for dealerships, designed to address communication breakdowns with customers and provide full visibility into all service communications within the dealership. With the new platform, Numa is also releasing two new AI agents: the Appointment Agent and the Call Intelligence […] [Read More]

Arguably the most active buyer of brick-and-mortar auto auctions in 2024 has now made a purchase on the technology side of the business. America’s Group said Monday it has bought AuctionVcommerce, a tech platform provider in the auto auction space. The move continues the expansion of America’s Group, which purchased Z66 Tulsa Auto Auction, Motley’s […] [Read More]

There were naturally some new battery-electric vehicles at this year’s Los Angeles Auto Show in late November. But another kind of electrified powertrain stole the show: hybrids. Long gone are the days when hybrids were a quirky type of powertrain that cost more and performed less than gasoline-powered vehicles. As the LA Show illustrated, hybrids […] [Read More]