The way that consumers research, find, and engage with dealership has changed significantly in recent years. In the past, dealers would buy newspaper and radio ads, put up a billboard, get listed in the Yellow Pages, and wait for customers to call or show up to their dealership. Now, the process is much more detached. […] [Read More]

Call tracking and marketing analytics company Car Wars recently launched a new artificial intelligence (AI) service designed to help dealers connect more callers after first introducing the automotive industry to its CRISP methodology three years ago. “Phone calls are precious, yet every inbound call is handled in a similar inefficient way. The calls hit the […] [Read More]

While contending with the ramifications of Hurricane Harvey, Group 1 Automotive watched its used-vehicle retail sales soften by 3.3 percent year-over-year during the third quarter. According to its financial report released on Thursday, Group 1 stores in the U.S. turned 26,304 used vehicles during Q3. That’s down from the 27,201 used vehicles that the company’s […] [Read More]

Barrett-Jackson recently raised $1 million for Las Vegas first responders during its 10th annual Las Vegas Auction at the Mandalay Bay Resort and Casino. The five charity vehicles featured in the sale included a rare 2007 Ford Shelby GT500 Super Snake owned by Barrett-Jackson president Steve Davis, which sold for $1 million, according to Barrett-Jackson. “As […] [Read More]

Copart recently expanded two locations in Memphis, Tenn., and Reno, Nev. The two expansions follow Copart's growth of its New Orleans location last month. "This year, we've announced an unprecedented number of land expansions. With existing locations and operations around the nation, these expansions allow us to continue to efficiently meet the total loss demands of our […] [Read More]

Credit Acceptance and Consumer Portfolio Services each pushed out securitizations recently, and the combined total offered by the auto finance companies that specialize in subprime paper reached nearly $550 million. The larger of the two developments was from Credit Acceptance, which on Thursday announced the completion of a $350.0 million asset-backed non-recourse secured financing.  Pursuant […] [Read More]

More than 300,000 additional credit union members might be using GrooveCar’s platform to make a vehicle purchase. The buying resource enjoyed another busy quarter and signed up 25 new partners in Q3. “GrooveCar puts the platform in the hands of members, literally. Shop from any place at any time. Credit unions on the program realize […] [Read More]

The best part of the used-car industry for Scott Mousaw isn’t just applicable to the world of automotive. “What I enjoy most about it is not unique to the business. I enjoy the process,” he said in a phone interview. “I enjoy looking at how or what we’re doing, what I’m doing as a consignor, […] [Read More]

When Asbury Automotive Group announced in July that it was discontinuing the Q auto standalone used-car store business, leadership emphasized this did not mean Asbury was scaling back on used cars. Not by a long shot. “With our investments in digital technologies and lead management initiatives, we have reassessed our brick-and-mortar investment in Q auto […] [Read More]

Twice now in roughly the past month, the Consumer Financial Protection Bureau largely became the conversation topic when a collection of dealers gathered, and raucous sounds filled a hotel venue. In September, a fire alarm triggered a brief evacuation as a CFPB representative was in the midst of a segment during the National Policy Conference […] [Read More]