After being asked how they would describe the current used-vehicle sales environment, the view is a bit rosier for franchised dealers than for independent dealers, but overall, the view leans toward positive. And sentiment is on the upswing for independents. That’s one finding in the debut edition of the Cox Automotive Sentiment Index, a new […] [Read More]

Gubagoo recently rolled-out Parts Directory, which has been added to its platform to deliver auto parts information to dealers instantly, the company announced Sunday. With Parts Directory, consumers can now request vehicle part details from the company using live chat or text message. In minutes, dealers using the newly integrated auto parts directory can see parts and get a description with […] [Read More]

Auction Academy’s largest class, class group 5, traveled to Spokane, Wash., this summer for training held in conjunction with McConkey Auction Group’s Rock & Roll sale at its DAA Northwest location in July. In addition to enjoying the concert event headlined by the Lynyrd Skynyrd Band, during their two days of training, the Auction Academy […] [Read More]

InterActiveTel announced Monday that Bill Leek has come aboard as the company’s new president and chief operating officer. Leek brings more than 20 years of experience in the automotive industry, and he most recently served as vice president of sales for Dominion Dealer Services, according to InterActiveTel. In addition to leading the entire InterActiveTel organization, in […] [Read More]

The National Automobile Dealers Association cautioned store managers and personnel that they’re likely to see two trends surface with regard to the Equifax security breach as customers arrive in the showroom or service drive. Mark Scarpelli, who is the 2017 NADA chairman, specified the two probable scenarios in a blog post the association shared last […] [Read More]

CoreLane Technologies, a provider of innovative transactional connectivity solutions for automotive dealers and finance companies, on Monday announced the launch of CreditLane, a low-cost, scalable cloud-based platform for delivering data between dealers and finance companies. CoreLane will debut the new platform this week at the defi SOLUTIONS Annual Client Summit in Las Colinas, Texas. CoreLane […] [Read More]

LotLinx announced Monday it has named John Gottschalk senior vice president of client relationships to help manage and develop impactful communications with dealers. Gottschalk most recently served as SVP of dealer relations and business development at FordDirect, which is both a turnkey digital marketing solution for Ford Motor Company and joint venture between Ford and […] [Read More]

Prior to visiting a dealership, users of “disruptive” websites and apps such as Zappos, Netflix, Uber and AirBnB, spend more time online researching new cars, says J.D. Power. Compared to non-disruptive users, which average 12 hours, disruptive site users (or users of brands that challenge traditional business models), spend an average of 19 hours online during […] [Read More]

You dropped your car off for service at the dealership and hours later, you have no idea about its prognosis or when the work might be complete. These frustrations a consumer might have during the vehicle service and repair process come to mind fairly quickly. And largely, they revolve around notifications that the vehicle is […] [Read More]

The latest monthly report on Top Funded Used Vehicles from Dealertrack Canada shows the Toyota RAV4 compact crossover has bumped the Mazda3 compact car to 11th place this month. As compact crossovers continue to be popular with used-vehicle buyers, the only passenger cars remaining on the top 10 list include the Honda Civic, Hyundai Elantra, […] [Read More]