TCN and DealerSocket announced Wednesday a new partnership to create a seamless integration between TCN’s advanced cloud-based contact center solution, Platform 3.0 and DealerSocket’s iDMS for independent and buy-here, pay-here dealerships. The integration can help dealers improve customer service operations, conduct effective marketing campaigns and streamline their payment collection process. Performing outreach via TCN’s integrated […] [Read More]

Just about a week after naming a new executive vice president of business development, AutoGravity on Wednesday landed Hyundai Capital America as another provider on its shopping and financing platform. Beginning in the state of California, financing through Hyundai Capital America is now accessible to AutoGravity users searching for financing for a Hyundai, Kia or […] [Read More]

Hudson Cook partner Allen Denson read through the auto-finance portion of the latest Supervisory Highlights shared by the Consumer Financial Protection Bureau and immediately thought of another credit segment. The CFPB’s report described problems bureau representatives found with vehicles being repossessed after contract holders evidently made catch-up payments or entered into agreements to avoid repossession. […] [Read More]

In time for this upcoming fall shopping season, Autotrader’s September list of top picks for certified pre-owned deals includes attractive incentives from Volvo, which boasts seven years or 100,000 miles of comprehensive warranty coverage from the original sale date and zero-percent interest for up to 24 months on CPO 2015 S60 sedan models. "If car […] [Read More]

Credit Bureau Connection (CBC) and Clarity Services have partnered to provide dealers and finance companies what the service providers say is a first-of-its-kind, comprehensive view of a consumer’s credit history. The companies explained exclusive subprime credit data combined with existing traditional credit bureau information are being used to enhance credit reports and compliance solutions for […] [Read More]

CarLotz announced Tuesday it closed on a $30 million round of equity capital funding from TRP Capital Partners. The chain of used-car consignment stores will use the capital to continue its national expansion, as CarLotz seeks to set up retail locations in Florida, Texas, California, the Midwest, New England, and the Mid-Atlantic. “Over the last few […] [Read More]

With some interesting anecdotes about how dealers are handling hurricane fallout, Black Book also highlighted how one specific segment impacted the entire truck segment. This week’s Black Book Market Insights report mentioned compact SUVs increasing their value noticeably, giving the truck segment an overall boost in retention value. Editors noticed the car segment depreciated by […] [Read More]

KAR Auction Services will be building a new 250,000-square-foot corporate headquarters on a 13-acre campus in Carmel, Ind. KAR, which announced the roughly $80 million project Tuesday afternoon, said the new facilities will have space for an additional 400 jobs. Of its 17,400 employees, KAR said close to 1,600 are located in Indiana. The company, […] [Read More]

CarStory launched a product Tuesday that uses artificial intelligence and machine-learning, along with predictive analytics, to gauge when a car will sell and project its sale price. CarStory Insights is designed to predict incoming trends and give dealers guidance based on that predictive insight. Through analysis of a dealer’s lot, it offers alerts, sales predictions […] [Read More]

For dealers who still might be a bit apprehensive about buying vehicles online, Automotive Finance Corp. and TradeRev rolled out a new incentive. AFC and TradeRev on Wednesday announced what they called an “unprecedented” promotion aimed at encouraging dealers to “go digital.” The promotion allows dealers to pay no AFC floorplan financing fees and zero percent […] [Read More]