Dent Wizard International announced this week that it has hired Jim Townsend as vice president of information technology. Most recently, Townsend served as vice president and chief information officer of Dylex Solutions, an IT consulting firm based in Atlanta. Dent Wizard said he brings expertise stemming from an extensive background in the technology field. “Jim […] [Read More]

Perhaps the next “up” to come through your dealer website or walk into the showroom might want to own more than one vehicle. While the rate of ownership of cars and light trucks has steadily declined since its peak a decade ago, it is starting to climb, according to a University of Michigan researcher. In […] [Read More]

JM&A Group applauded Kia Motors America on Wednesday for the launch of its new prepaid maintenance plan — Kia Care Essential. The announcement came during the Kia National Dealer Meeting in Las Vegas. In keeping with Kia’s initiative of providing customers “good,” “better” and “best” choices, the automaker added Kia Care Essential, a one-year 15,000 […] [Read More]

Coinciding with the launch of its tool in Texas, Blinker — which contends it offers the only mobile app that allows people to buy, sell, finance or refinance their vehicle by simply snapping a photo — was selected as a winner of the 2017 South by Southwest (SXSW) Interactive Innovation Awards. Blinker was picked from […] [Read More]

Edmunds announced on Wednesday that it is teaming up with State Farm to provide the insurance provider’s customers access to its suite of online tools, such as its vast dealer network, expert car reviews, live shopper advice and pricing guarantees. State Farm is Edmunds inaugural partner for its new affinity program. The affinity program was established […] [Read More]

Dealerships are losing an average $380,000 annually in service revenue as a result of missed opportunities to digitally engage with and retain millennial car buyers, according to a study released by AutoLoop on Tuesday. As the purchasing power of this key demographic expands, modifications to digital engagement strategies will be required to increase low millennial […] [Read More]

Beyond the educational sessions and networking with peers in the Canadian automotive space, one of the highlights of the Auto Remarketing Canada Conference and the Women & Automotive: Canadian Leadership Forum is our annual awards. It’s the chance to recognize some of the many folks in the industry who are making an impact and continuing to […] [Read More]

The next online continuing education offering from risk management and training provider Recovery Industry Services Company (RISC) is geared to prepare recovery agency owners and agents to comply with federal regulations for protecting consumers’ nonpublic personal information (NPPI). In addition to covering Gramm-Leach-Bliley Act requirements specific to third-party disclosure of NPPI, the new course also […] [Read More]

Digital Recognition Network (DRN) recently embedded DRNsights, powered by vehicle location data plus analytics, into Westlake Financial’s servicing platform to manage risk and reduce losses. The companies shared that Westlake’s recent monthly performance report showed DRN’s data assisted Westlake with an increase in recoveries and a drop in charge-offs during a one month period by […] [Read More]

Carvana has launched its fourth Car Vending Machine, the company announced Wednesday. The San Antonio location joins fellow Texas cities Austin and Houston, along with the original Car Vending Machine in Nashville, Tenn. The eight-story glass structure in San Antonio can hold 30 vehicles and has four delivery bays. “We’ve been offering our free delivery […] [Read More]