Carfax recently highlighted how “less complex vehicles” topped its reliability rankings. Findings from the JD Power 2026 U.S. Tech Experience Index (TXI) Study released on Thursday reinforced why those vehicles would be viewed so favorably. Amid growing complaints about screen overload in today’s vehicles, JD Power’s research found that owners are most satisfied with the […] [Read More]

The Securities and Exchange Commission took its turn this week at trying to punish leadership of Tricolor Holdings that already has been indicted by the Department of Justice. The SEC charged Daniel Chu, Jerome Kollar, and Ameryn Seibold — Tricolor’s former CEO, chief financial officer, and senior director of finance, respectively — for their roles […] [Read More]

Copart — and most any publicly traded company in the auto industry, for that matter — doesn’t typically hold conference calls between their regularly scheduled quarterly earnings calls with the investment community. But this year is a little different for the online vehicle auction company. On June 29, Copart announced a CEO transition, under which […] [Read More]

National Lenders General Agency announced on Thursday that Empire Indemnity Insurance Company Risk Retention Group (Empire RRG) has again been awarded an “A” Financial Stability Rating by Demotech, marking the third consecutive year the carrier has achieved this distinction. According to a news release, the rating is based on Demotech’s independent evaluation of Empire RRG’s […] [Read More]

The automotive industry got some welcome news in the second quarter of 2026. New-vehicle sales rebounded 14% after a sluggish start to the year.  Inventory tightened modestly, and several new model launches helped bring shoppers back into the market. Good news, certainly.  But it doesn’t tell the whole story. Nearly half of all new vehicle […] [Read More]

A lawsuit the Federal Trade Commission and state of Connecticut filed more than two and a half years ago resulted in a $4 million settlement with a Manchester, Conn., auto dealer and its owners and managers. The crux of the matter culminating on Wednesday was what authorities alleged to be “double charging for ‘certified pre-owned’ […] [Read More]

The decline in Canadian wholesale vehicle values picked up speed last week, with the drop in both truck/SUV and car segment growing steeper. That’s according to the latest Market Insights report from Canadian Black Book, which pinpointed the overall market decline at 0.34%, up from 0.19% the week before. For the same week of 2017-2019, […] [Read More]

Used electric vehicle sales climbed more than 10% year-over-year in July and supply is becoming more plentiful, according to the EV Market Monitor Report released Monday by Cox Automotive. There were 36,810 used EV sales last month, Cox said in the report, beating year-ago figures by 10.1% and surpassing June by 7.9%. While Tesla continues […] [Read More]

Criminals don’t rely on fake pay stubs or forged signatures when they walk into your dealership anymore.  They’re using synthetic identities. They’re generating STIPS with AI. They’re recruiting straw buyers, creating fake employers, and stacking loans.  Modern day fraudsters are sophisticated, organized, and harder to spot. The fraud you thought you knew is gone. So […] [Read More]

What is omnichannel and why is it essential for you? Omnichannel is how the whole dealership communicates with its customers. It’s about creating a consistent customer experience across all parts of the dealership, from sales to service, to phone calls and in-person interactions. It becomes the lifeline to encourage your consumers to continue engaging (and […] [Read More]