When Agero was looking to add another experienced business leader to help steer its strategy, Tom Feeney was a clear choice. Feeney, the former president and CEO of auto glass services company Safelite, has joined Agero’s board of advisors to guide the digital driver assistance services and software provider’s executive team on strategic initiatives including […] [Read More]

Two leaders from the Global Remarketing Opportunities for Women — Jane Morgan and Sheila Tedesco — appeared on the Live Stage presented by SYCN Auto Logistics during Used Car Week 2025. Morgan and Tedesco joined Cherokee Media Group’s Joe Overby for a discussion about mentorship, making your voice heard, leadership strategy, the lessons different generations […] [Read More]

Jeremy Louisos recapped three real-world examples of how fraud recently surfaced in the transportation space. The senior vice president of Preowned Auto Logistics also shared suggestions with Cherokee Media Group’s Joe Overby on how firms can avoid similar situations. The conversation took place on the Live Stage presented by SYCN Auto Logistics during Used Car […] [Read More]

StoneEagle plans to unveil what it’s calling an enhanced interplay between StoneEagleMENU and StoneEagleMETRICS at the 2026 NADA Show in Las Vegas next month. The F&I solutions provider highlighted that its revamped tool generates a deeper connection of METRICS intelligence within MENU, empowering F&I managers to act on insights in the moment while giving leadership […] [Read More]

TransUnion acknowledged its 2026 Consumer Credit Forecast originated through a “complex backdrop,” with unemployment being one of the primary ingredients in analysts’ prediction of auto-finance delinquency rising for the fifth year in a row. And perhaps that “complex backdrop” got even more complicated when the Bureau of Labor Statistics reported on Friday that employers hired […] [Read More]

General Motors is aiming to help used-car shoppers buy with more confidence. The automaker said Thursday that it has expanded the standard warranty coverage on vehicles in its CarBravo platform, a GM-backed online marketplace where consumers can buy and sell used cars through participating Chevrolet, Buick and GMC dealers. Vehicles with CarBravo certification now include […] [Read More]

In November, Zeigler Auto Group celebrated its 50th anniversary. Its gift went to people in need in the communities it serves. The Kalamazoo, Mich.-based dealership group collected more than 50,000 food items — 51,260, to be exact — during its seventh annual Ugly Sweater Holiday Canned Food Drive. All the items were donated to food […] [Read More]

A year ago, Cars Commerce, best known for its Cars.com retail platform, took a big step into the wholesale sector by acquiring dealer-to-dealer digital auction Dealer Club, a deal CEO Alex Vetter said “closes the loop” between the retail and wholesale worlds through its technology. In this episode of the Auto Remarketing Podcast, Cars Commerce’s […] [Read More]

The epiphany that launched Ed Napleton Automotive Group’s customer experience program came during the company’s 2023 annual review meeting in Palm Springs, Calif. It was there that newly installed national CX director Eduardo Rodriguez saw a demonstration of Reputation’s customer journey tool, with its color-coded visual display, and he instantly knew he’d found what he […] [Read More]

Canadian used-vehicle wholesale values took a tumble last month — and it was a long time coming. Canadian Black Book’s Used Vehicle Retention Index for December dropped 2.8 points, from 135.9 in November to 133.1, the most precipitous month-to-month fall since a three-point decrease to 140.3 in April 2024. Year-over-year, the index was down 1.9%. […] [Read More]