National Lenders General Agency announced on Thursday that Empire Indemnity Insurance Company Risk Retention Group (Empire RRG) has again been awarded an “A” Financial Stability Rating by Demotech, marking the third consecutive year the carrier has achieved this distinction. According to a news release, the rating is based on Demotech’s independent evaluation of Empire RRG’s […] [Read More]

The automotive industry got some welcome news in the second quarter of 2026. New-vehicle sales rebounded 14% after a sluggish start to the year.  Inventory tightened modestly, and several new model launches helped bring shoppers back into the market. Good news, certainly.  But it doesn’t tell the whole story. Nearly half of all new vehicle […] [Read More]

A lawsuit the Federal Trade Commission and state of Connecticut filed more than two and a half years ago resulted in a $4 million settlement with a Manchester, Conn., auto dealer and its owners and managers. The crux of the matter culminating on Wednesday was what authorities alleged to be “double charging for ‘certified pre-owned’ […] [Read More]

The decline in Canadian wholesale vehicle values picked up speed last week, with the drop in both truck/SUV and car segment growing steeper. That’s according to the latest Market Insights report from Canadian Black Book, which pinpointed the overall market decline at 0.34%, up from 0.19% the week before. For the same week of 2017-2019, […] [Read More]

Used electric vehicle sales climbed more than 10% year-over-year in July and supply is becoming more plentiful, according to the EV Market Monitor Report released Monday by Cox Automotive. There were 36,810 used EV sales last month, Cox said in the report, beating year-ago figures by 10.1% and surpassing June by 7.9%. While Tesla continues […] [Read More]

Criminals don’t rely on fake pay stubs or forged signatures when they walk into your dealership anymore.  They’re using synthetic identities. They’re generating STIPS with AI. They’re recruiting straw buyers, creating fake employers, and stacking loans.  Modern day fraudsters are sophisticated, organized, and harder to spot. The fraud you thought you knew is gone. So […] [Read More]

What is omnichannel and why is it essential for you? Omnichannel is how the whole dealership communicates with its customers. It’s about creating a consistent customer experience across all parts of the dealership, from sales to service, to phone calls and in-person interactions. It becomes the lifeline to encourage your consumers to continue engaging (and […] [Read More]

A positive jolt for iA Dealer Services came on Wednesday. The business unit of iA Financial Group announced a new partnership with VinFast Canada, marking the company’s first collaboration with a pure-play electric vehicle manufacturer and an important milestone in the evolution of its OEM portfolio. Under the agreement, VinFast customers will initially have access […] [Read More]

Sutherlin Automotive Group has acquired the top Kia dealership in Orange County, Calif.: Car Pros Kia Huntington Beach. The sale was announced by Kerrigan Advisors, which advised the seller, Car Pros Automotive Group, in the transaction. In addition to being the automaker’s No. 1 store in Orange County last year, Car Pros Huntington Beach was […] [Read More]

Super Dispatch and ACV Transportation expanded their partnership on Wednesday in a move meant to give auto transport carriers more flexibility in how they manage vehicle shipments. According to a news release, carriers can now choose to manage loads via ACV Transportation directly within Super Dispatch, eliminating duplicate data entry while allowing ACV and its […] [Read More]