According to VinSolutions' CRM Usage Report, a study co-released by DealerKnows on Tuesday, the average dealer struggles to use their customer relationship management effectively in several key areas. The recent survey on the automotive industry's overall CRM usage and its impact on dealership performance showed that CRM usage is closely tied to overall dealership success. DealerKnows […] [Read More]

Comerica Bank explained why it continues to expect the Federal Reserve to increase the effective range of the Fed funds rate by 25 basis points on Wednesday. Analysts indicated the Fed funds futures market placed an implied probability of 97.2 percent on the event. “Fed officials have done nothing to counter the very strong market […] [Read More]

JMN Transportation’s Florida location in Orlando created a new position for a local transportation manager and on Tuesday announced the appointment of Evelyn Rodriquez to the post. The company said the expansion of business and along with a recent contract renewal led to the decision to establish the new role. “Evelyn comes to us with […] [Read More]

Under a new partnership between the two companies announced Tuesday, Hertz will use Shift’s online vehicle sales platform to sell its fleet vehicles directly to consumers. A pilot program was held in the Los Angeles and San Francisco areas. “It was just over two years ago we started helping Shift customers buy and sell their […] [Read More]

Car values are still depreciating at a faster rate than their truck values, but the gap has narrowed significantly in the past year, according to Black Book data.  From Dec. 1, 2014 to Dec. 1, 2015, car values depreciated 16.7 percent, versus 8.4 percent depreciation for trucks — a difference of more than 8 percentage […] [Read More]

The U.S. Department of Transportation’s National Highway Traffic Safety Administration recently issued an amended order to continue the acceleration of recall repairs for millions of U.S. vehicle owners affected by the Takata air bag inflator recalls. Officials explained the Amended Coordinated Remedy Order sets requirements for when automakers must have replacement parts available for customers […] [Read More]

BHPH Report and NCM Associates are set to join a free webinar hosted by Dealer Profit Pros that’s meant to give buy-here, pay-here dealers constructive information to form strategy for 2017 and beyond. The session is scheduled for 1 p.m. ET (10 a.m. PT) on Thursday. “For the last several years we’ve made predictions and […] [Read More]

On Monday, Helion Automotive Technologies announced a list of five technology priorities for auto dealerships looking to improve operational efficiencies in 2017. The provider of information technology solutions for auto dealers said appropriating budgets to address the areas of internet bandwidth, wireless, incoming call flow, security and software licensing will help support the upcoming year’s […] [Read More]

A new automotive startup known as Prodigy emerged out of Silicon Valley on Monday, saying it will provide dealerships an end-to-end, tablet-based sales platform. The company says it provides dealerships “a chance to fight back and adapt to rapidly changing car-buying habits,” amid an atmosphere of tighter regulation, online vehicles sales platforms and changed behavior […] [Read More]

Swapalease.com reported vehicle lease credit applicants registered a 64.7-percent approval rate for November, a 3.2-percent increase from the previous month as the October reading stood at 61.5 percent. A year ago, analysts pointed out that the approvals rate was just 57.9 percent during the same month. The site acknowledged this year's approval rates have been […] [Read More]