According to data collected by J.D. Power and released Tuesday through its SafetyIQ program, consumer complaints about vehicle software have been growing steadily over the past several years, and 2016 is already on pace with the record-setting level of 2015. So far this year, J.D. Power determined that consumers have filed 202 formal complaints with […] [Read More]

In an effort to help buy-here, pay-here dealerships as well as other finance companies in the subprime space, PassTime on Tuesday introduced SurePass Installation Solutions, a full service installation program for its GPS and telematics solutions.  The company explained the installation program will offer three levels of service and will be available in conjunction with […] [Read More]

A new white paper from MaximTrak Technologies is geared to lead dealers into the present and future potential of digital F&I platforms for improving F&I profitability and customer satisfaction. This new report highlighted recent results of dealers using digital technologies to boost per-vehicle retailed (PVR) and aftermarket-product penetration. Across a study of 270 dealers and […] [Read More]

Yury Kaganov has no problem mixing business and pleasure. In fact, he relishes the opportunity to make a living doing what he loves. “I’m the car guy. I’m the motorcycle guy. Anything that moves excites me,” said the chief executive officer and founder of MyDealerOnline. With its “sell before you buy” strategy, MyDealerOnline allows car dealers […] [Read More]

As the first step toward plans to provide its Auction Safety Certification and Lane Safety Training programs globally, the National Auto Auction Associations recently took the message of the “Safe T. Sam” program to its counterparts in the United Kingdom. NAAA president Mike Browning, executive president Jay Cadigan and AutoTec president Chuck Redden met with […] [Read More]

There were 10.14 million used-vehicle retail sales in the first three months of the year, according to Edmunds.com, which said this was the best first quarter since 2012. It also beats year-ago figures by 3.4 percent, the company said in its Q1 2016 Used Vehicle Market Report released last week. Franchised dealers were particularly strong, […] [Read More]

ADESA has announced management promotions at two auction locations. Jay Hinchman, former general manager at ADESA Las Vegas, and Geoff Parker, former general manager at ADESA Cincinnati/Dayton, were both recently promoted to regional vice presidents to oversee the company’s new Midwest and Mideast auction regions, respectively. Brenda Aden, former assistant general manager of ADESA Las Vegas, […] [Read More]

TrueCar has hired former Autotrader executive Paul Edmonds as its senior vice president of dealer marketing and operations. His most recent post was at RiskIQ, an external threat Internet security company where he had been since December 2014. Prior to that, Edmonds had been in various roles with Autotrader and Trader Publishing Co. for 15 years. […] [Read More]

DMS provider Wayne Reaves Software rolled out an enhancement to its current platform that can provide the capability for buy-here, pay-here dealers to furnish credit data to Equifax. The companies highlighted on Monday that the technology enhancement allows for a streamlined reporting process, using a program provided by Equifax together with the National Independent Automotive […] [Read More]

Slater Moffat Associates, an accounting firm with more than 30 years of experience helping businesses reduce their tax liability, recently found a state tax policy that might help auto finance companies. The firm indicated finance companies that have experienced bad debt losses in some cases are entitled to a proportional refund of the sales tax […] [Read More]