When the Consumer Financial Protection Bureau released its monthly consumer complaints snapshot report a little more than a week ago, one of the categories drumming up the most activity was credit reporting. Potential problems with how that metric developed is precisely what the Consumer Data Industry Association (CDIA) attempted to articulate to the CFPB in […] [Read More]

Along with an inkling about what its auto lending prospects might be, initial findings from the 2015 Growth Strategy Survey orchestrated by Bank Director showed the traditional banking industry may find itself unable to attract what orchestrators called a “decidedly untraditional digital generation.” The survey showed 60 percent of the executives and board members who […] [Read More]

In 2008, the outset of arguably the worst economic crises since the Great Depression, Jack Cooper Holdings Corp. had 100 employees, says executive chairman Sarah Amico. Six years later, it had around 4,000. But perhaps the more inspiring find is what Amico learned while spending week after week interviewing top managers, executive and board members, […] [Read More]

NADA University Online is hosting a free webinar on Wednesday titled, “The Roadmap to Becoming a Millionaire Car Salesman.” The 30-minute session presented by Sean Bradley from Dealer Synergy will highlight the eight ways to sell a vehicle and maximize everyday sales opportunities. “Bradley will cover how to make as much money as possible and […] [Read More]

New-car quality and durability has increased significantly over the past two decades, and this is having a strong impact on how these cars are bought and sold as used vehicles. The latest report from the Used Car Guide division of J.D. Power breaks these changes down into four key areas, one of which involves the […] [Read More]

The Southeastern Auto Auction celebrated its anniversary last week, recognizing 19 years of operation in its Savannah, Ga., location. SEAA’s 19th Anniversary Sale featured a large consignment of vehicles from a variety of consignors, including new-car dealers, independent dealers and institutional accounts. According to the auction, it had a record-breaking number of dealers involved, both […] [Read More]

KAR Auction Services has appointed a new vice president and associate general counsel. Formerly a partner and chair of the business practice group at Indianapolis’ Krieg DeVault, Chuck Coleman takes the reigns for KAR as its newest vice president, associate general counsel and assistant secretary to its legal team. Coleman will be responsible for organizing […] [Read More]

When Experian Automotive discovered the Top 10 most popular new vehicles leased during the second quarter, a reason why these models were included became apparent. In most cases, the difference in average monthly payment between a lease and an installment contract was at least $100. Here’s the rundown of those models and payment metrics according […] [Read More]

Volvo continued its 2015 surge in the certified pre-owned market with August sales that were nearly 38 percent stronger than last year’s. And it will likely beat the 2014 grand total before the third quarter is even over. The automaker reported that its dealers moved 1,871 CPO vehicles last month, up from 1,359 CPO sales […] [Read More]

As we head into the last weeks of summer, auction price movement is all over the board with wide variation among segments. But according to the latest Black Book Market Insights report, remarketing activity has continued a “steady pace” as the season winds down. In fact, Black Book editors heard many dealers last week talking […] [Read More]