Last year, there was the ignition issue in older General Motors vehicles. Then earlier this year came faulty Takata airbags that impacted Honda as well as more than a half dozen automakers. Now in the past couple of days, Fiat Chrysler is buying back units and being forced to pay nine-figure penalties. Recalls are keeping […] [Read More]

Mercedes-Benz of The Woodlands, a Texas dealer near Houston that opened earlier this year, has announced that it plans to donate 100 percent of its new profits from the month of July to the Johnny Mac Soldiers Fund and the Texas Children’s Hospital. All net profits from vehicle sales, service visits and other transactions conducted […] [Read More]

Sonic Automotive’s board of directors announced Monday the shifting of several executive-level positions within the company, including a new chief executive officer. Taking on the role of CEO for the group is Scott Smith, complementing his other roles. Bruton Smith was also named as an executive chairman. David Smith will continue to serve as Sonic’s […] [Read More]

A little storytelling to grab potential shoppers’ attention on the Web goes a long way these days. That’s according to the summer J.D. Power 2015 Manufacturer Website Evaluation Study released Monday that highlights how storytelling can help drive auto shopper customer satisfaction. The semiannual study showed that OEMs are moving away from static text and […] [Read More]

Group 1 Automotive’s second quarter, from the perspective of used vehicles retailed in the United States, was solid. Overall unit sales were up 18.2 percent. Revenue and gross profit were up on an overall used-vehicle retail basis, as well. But there was at least one retail used-vehicle metric that the dealer group’s president and chief […] [Read More]

Michael Buckingham, senior director of the auto finance practice at J.D. Power, acknowledged dealers and finance companies already know that trying to get a new-vehicle contract completed for a customers with a soft credit profile can be “tricky.” So when J.D. Power released its 2015 U.S. Dealer Financing Satisfaction Study on Monday, Buckingham mentioned two […] [Read More]

If members of Congress wanted more ammunition for a crusade to eliminate the Consumer Financial Protection Bureau, perhaps a three-judge panel on the District of Columbia Circuit of the U.S. Court of Appeals provided just the thing. An opinion released late last week said a previously dismissed lawsuit questioning the constitutionality of the CFPB and […] [Read More]

Toyota, Lexus and Ram received top brand honors in this year’s Vincentric Best Value in Canada awards. Announced late last week, Toyota took home the title of Best Value Passenger Vehicle Brand, while its luxury arm, Lexus, received the Best Value Luxury Brand award. Ram was named the Best Value Truck Brand. To gauge the […] [Read More]

A spokesperson for Fiat Chrysler Automobiles indicated to Auto Remarketing that exact details still are being finalized on what’s going to happen with the trucks and SUVs the OEM is being instructed to buy back as part of a consent order with the National Highway Traffic Safety Administration that was announced over the weekend — […] [Read More]

Infiniti announced Thursday the launch of a new retail sales and service app for its retailers. Named the Infiniti Client Acquisition and Retention Experience, or ICAR-X, the app aims at streamlining the car-buying process for its dealers by minimizing client “pain points” and system redundancies while also accelerating the overall car-buying process to attempt to […] [Read More]